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Sophos Managed Detection and Response Logo
Sophos

Sophos Managed Detection and Response

7.5 / 10
Category
Sophos Managed Detection and Response
7.5 / 10

What is Sophos Managed Detection and Response?

Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.

Company Details


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Sophos Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Managed Detection and Response.

84 Likeliness to Recommend

94 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Managed Detection and Response?

0% Negative
5% Neutral
95% Positive

Pros

  • Trustworthy
  • Effective Service
  • Helps Innovate
  • Respectful

Feature Ratings

Average 78

Threat Intelligence

82

Prevention

82

Vulnerability Management

81

Proactive Threat Hunting

80

24/7/365 Security Monitoring

79

Technology Management

78

Incident Management

78

IOC Focus and Management

77

Use of the MITRE ATT&CK Framework

75

Compliance Reporting and Archival Mechanisms

75

Risk Scoring & Remediation Act

74

Vendor Capability Ratings

Average 76

Breadth of Features

95

Ease of IT Administration

95

Quality of Features

95

Usability and Intuitiveness

95

Ease of Customization

90

Product Strategy and Rate of Improvement

90

Vendor Support

90

Ease of Data Integration

80

Ease of Implementation

77

Availability and Quality of Training

75

Business Value Created

70

Sophos Managed Detection and Response Reviews

Pranav V.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

24/7 monitoring features takes the cake

Likeliness to Recommend

9 / 10

What differentiates Sophos Managed Detection and Response from other similar products?

24/7 constant monitoring is the best feature

What is your favorite aspect of this product?

For the price it's jam-packed features , worth it

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

It's worth the money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Justin S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Sophos provides true anxiety-free security.

Likeliness to Recommend

10 / 10

What differentiates Sophos Managed Detection and Response from other similar products?

You will leave your precious infrastructure in the hands of capable, English as a first language, technical out of the box thinkers. With the other guys, you can pray to God you don't get connected to Mexico or the Philippines and curse the gods when you are.

What is your favorite aspect of this product?

It's Sophos ;). Protected by the only name in security, where since it's advent in 2008, not one single sophos protected computer has EVER fallen prey to cryptoviruses or malware that couldn't be instantly rolled back.

What do you dislike most about this product?

I dislike that it hasn't been used by so many critical companies managed by feckless IT admins who are still getting ransomed and causing me to wonder how they got and retained their jobs.

What recommendations would you give to someone considering this product?

If you don't have Sophos it's not if, but when (and soon) that you'll be polishing your resume or considering a new career as a barber.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nasseer Q.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Secure with Sophos

Likeliness to Recommend

8 / 10

What differentiates Sophos Managed Detection and Response from other similar products?

Use of IPS and ATP event to detect the threats.

What is your favorite aspect of this product?

24/7 threat hunting

What do you dislike most about this product?

sometimes can create performance issues with heavy utilization of resources. Gives a lot of false positives.

What recommendations would you give to someone considering this product?

If you are a medium size organization sophos can be a very good choice as it is easy to use and quickly identifies any malicious behaviours.

Pros

  • Client Friendly Policies
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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