What is SGA Pulse?
SGA Sales is a complete solution for all of your member management needs. It is a robust, cost-effective alternative to any Membership/Operations/POS software and is seamlessly integrated with SGA Accounting.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
81 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SGA Pulse?
Pros
- Caring
- Respectful
- Client Friendly Policies
- Fair
Cons
- Less Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Accounting and Financial Management
Program Management
Registration Management
Analytics and Reporting
Account and Contact Management
Membership Management
Multi Channel Support
Mobile Customer Care
Customer Self Service Capabilities
Marketing Analytics
Event Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Vendor Support
Business Value Created
SGA Pulse Reviews
Allison W.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Sep 2021
Tons of flexibility! A fantastic vendor/partner.
Likeliness to Recommend
What differentiates SGA Pulse from other similar products?
SGA Sales is developed with reporting and accuracy in mind. It has a ton of flexibility with set up and the vendor is committed to continually improving the product. The customer service is terrific.
What is your favorite aspect of this product?
I love the live integration between SGA Sales and SGA Accounting. I also appreciate how every field is reportable.
What do you dislike most about this product?
Lots of flexibility can mean complicated back end set up. For us, it's worth it!
What recommendations would you give to someone considering this product?
There's a ton of potential and the quality for your money is excellent.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service