SGA Pulse Logo
SGA Pulse Logo
Stock Garber and Associates Inc

SGA Pulse

7.7 / 10
Category
SGA Pulse
7.7 / 10

What is SGA Pulse?

SGA Sales is a complete solution for all of your member management needs. It is a robust, cost-effective alternative to any Membership/Operations/POS software and is seamlessly integrated with SGA Accounting.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

SGA Pulse Ratings

Real user data aggregated to summarize the product performance and customer experience.

81 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SGA Pulse?

11% Negative
12% Neutral
77% Positive

Pros

  • Caring
  • Respectful
  • Client Friendly Policies
  • Fair

Cons

  • Less Reliable

Feature Ratings

Average 73

Accounting and Financial Management

93

Program Management

83

Registration Management

78

Analytics and Reporting

77

Account and Contact Management

71

Membership Management

71

Multi Channel Support

69

Mobile Customer Care

62

Customer Self Service Capabilities

60

Marketing Analytics

59

Event Management

54

Vendor Capability Ratings

Average 76

Availability and Quality of Training

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

78

Breadth of Features

66

Ease of Customization

66

Ease of Data Integration

66

Quality of Features

66

Usability and Intuitiveness

66

Vendor Support

61

Business Value Created

54

SGA Pulse Reviews

Allison W.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Tons of flexibility! A fantastic vendor/partner.

Likeliness to Recommend

10 / 10

What differentiates SGA Pulse from other similar products?

SGA Sales is developed with reporting and accuracy in mind. It has a ton of flexibility with set up and the vendor is committed to continually improving the product. The customer service is terrific.

What is your favorite aspect of this product?

I love the live integration between SGA Sales and SGA Accounting. I also appreciate how every field is reportable.

What do you dislike most about this product?

Lots of flexibility can mean complicated back end set up. For us, it's worth it!

What recommendations would you give to someone considering this product?

There's a ton of potential and the quality for your money is excellent.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service