Lucidworks Fusion Logo
Lucidworks Fusion Logo
Lucidworks

Lucidworks Fusion

7.0 / 10
Category
Lucidworks Fusion
7.0 / 10

What is Lucidworks Fusion?

Capture and use behavioral signals to surface results that are increasingly relevant to a customer or employee’s intent.

Company Details


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Awards & Recognition

Lucidworks Fusion won the following awards in the Enterprise Search category

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Lucidworks Fusion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Lucidworks Fusion.

81 Likeliness to Recommend

84 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Lucidworks Fusion?

13% Negative
0% Neutral
87% Positive

Pros

  • Fair
  • Acts with Integrity
  • Client's Interest First
  • Reliable

Cons

  • Inhibits Innovation
  • Less Generous

Feature Ratings

Average 79

Audio and Video Analytics

84

Optical Character Recognition

84

Advanced/Faceted search

82

User interface for search/retrieval

82

Search Query Parsers

81

Processing and Indexing

81

Results Sorting

80

Multi Format Support

79

Content Aggregation

78

Content Analytics

78

Synonyms and Stemming

76

Vendor Capability Ratings

Average 79

Ease of IT Administration

87

Ease of Customization

82

Availability and Quality of Training

81

Ease of Data Integration

79

Usability and Intuitiveness

77

Breadth of Features

74

Ease of Implementation

67

Vendor Support

59

Product Strategy and Rate of Improvement

58

Quality of Features

50

Business Value Created

39

Lucidworks Fusion Reviews

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Ultimately, they are the best for large business

Likeliness to Recommend

9 / 10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Sejal J.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use, user friendly, security is good

Likeliness to Recommend

10 / 10

What differentiates Lucidworks Fusion from other similar products?

Better usability

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Maintenance could be lower

What recommendations would you give to someone considering this product?

Go for it as it's the best in its class

Pros

  • Over Delivered
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Slower Product Innovation
  • Inhibits Innovation
  • Commodity Features

Zaid M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Search, Simplified

Likeliness to Recommend

7 / 10

What differentiates Lucidworks Fusion from other similar products?

History and depth

What is your favorite aspect of this product?

Fusion and ability to build ML models to help monitor

What do you dislike most about this product?

Cloud adoption came a little too slow

What recommendations would you give to someone considering this product?

Do a heavy load test prior to going to prod

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Client Friendly Policies

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