6/10 in Business Intelligence

Response
Distribution
25Reviews

SAS

SAS BI

SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market.

7.5

Overall Satisfaction

Overall
Satisfaction

96%

Plan to Renew

Plan to
Renew

+25

Emotional Footprint

Emotional
Footprint

6/10 in Business Intelligence

Response
Distribution
25Reviews
Category Features
  • Personalized Executive Dashboards
  • |
  • Operational Reporting Capabilities
  • |
  • Metadata Management
  • |
  • Mobile
  • |
  • Intelligent Alerts and Notifications
  • |
  • Self-Service and Ad Hoc Capabilities
  • |
  • Collaboration
  • |
  • Data Integration and ETL
  • |
  • BI Platform Administration
  • |
  • BI Security
  • |
  • Predictive and What-If Analysis

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A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews Word Cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
8/10

David Sweeney

Information Technology

Tech User Review

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • -
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • BI Platform Administration
  • 3
  • BI Security
  • 3
  • Collaboration
  • 3
  • Data Integration and ETL
  • 3
  • Intelligent Alerts and Notifications
  • 3
  • Metadata Management
  • 3
  • Mobile
  • 3
  • Operational Reporting Capabilities
  • 3
  • Personalized Executive Dashboards
  • 3
  • Predictive and What-If Analysis
  • 3
  • Self-Service and Ad Hoc Capabilities
Recommends
9/10

soren k

Sales and Marketing

SAS BI suite is a gateway to the analytics world

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • BI Platform Administration
  • 3
  • BI Security
  • 3
  • Collaboration
  • 3
  • Data Integration and ETL
  • 3
  • Intelligent Alerts and Notifications
  • 3
  • Metadata Management
  • 3
  • Mobile
  • 3
  • Operational Reporting Capabilities
  • 3
  • Personalized Executive Dashboards
  • 3
  • Predictive and What-If Analysis
  • 3
  • Self-Service and Ad Hoc Capabilities
Recommends
9/10

Ratna Ju

Sales and Marketing

Best tool for analyzing big data

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • BI Platform Administration
  • 3
  • BI Security
  • 3
  • Collaboration
  • 3
  • Data Integration and ETL
  • 3
  • Intelligent Alerts and Notifications
  • 3
  • Metadata Management
  • 3
  • Mobile
  • 3
  • Operational Reporting Capabilities
  • 3
  • Personalized Executive Dashboards
  • 3
  • Predictive and What-If Analysis
  • 3
  • Self-Service and Ad Hoc Capabilities