SAP

SAP S/4HANA Cloud

8.0 /10

What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

90 Likeliness to Recommend

5
Since last award

97 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

6
Since last award

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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

5% Negative

11% Neutral

84% Positive

Pros

Respectful
Helps Innovate
Reliable
Enables Productivity

Feature Ratings

Average 75

Supply Chain Management

Job and Project Management

Governance Risk and Compliance

Accounting and Financial Management

Procurement Management

Analytics and Reporting

Service Management

Customer Relationship Management

Human Capital Management

BI and Performance Management

Industry Specific Capabilities

Vendor Capability Ratings

Average 81

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Also Featured in...

Process Manufacturing ERP

Score 8.4

View SAP S/4HANA Cloud in this category (opens in a new tab)

Core Financial Management

Score 8.4

View SAP S/4HANA Cloud in this category (opens in a new tab)

Enterprise Resource Planning - Midmarket

Score 8.4

View SAP S/4HANA Cloud in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 7.8

View SAP S/4HANA Cloud in this category (opens in a new tab)

SAP S/4HANA Cloud Reviews

Nicolas R.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Efficient product to support IT organization

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Proof of efficiency, industry specific features and reliability

What is your favorite aspect of this product?

Easy implementation

What do you dislike most about this product?

Look and fill

What recommendations would you give to someone considering this product?

Take sufficient time to understand your key process to implement and to match it with the product features

Pros

Inspires Innovation
Security Protects
Reliable
Enables Productivity

Cons

Vendor Friendly Policies

Ali A.

Role: Finance
Industry: Retail
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Jan 2022

You need stable processes before implementing

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Easy to implement Ready product The most common product

What is your favorite aspect of this product?

Lots of IT source for further developments

What do you dislike most about this product?

Almost nothing. The only thing is about the total price

What recommendations would you give to someone considering this product?

First clarify your internal processes, draw them if you can and that makes your ERP project faster and more reliable

Pros

Enables Productivity
Security Protects
Helps Innovate
Continually Improving Product

Francesco G.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Fantastic product

Likeliness to Recommend

7 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Lots of advanced functions

What is your favorite aspect of this product?

Great to keep track of production schedules

What do you dislike most about this product?

Sometimes too slow and not easy to implement

What recommendations would you give to someone considering this product?

It's the best ERP tool ever

Pros

Effective Service
Helps Innovate
Caring
Fair

Cons

Less Performance Enhancing
Charges for Enhancements

SAP S/4HANA Cloud

What is SAP S/4HANA Cloud?

Company Details

Need Assistance?

SAP S/4HANA Cloud Ratings

90 Likeliness to Recommend

5 Since last award

97 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

6 Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love SAP S/4HANA Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Process Manufacturing ERP

Core Financial Management

Enterprise Resource Planning - Midmarket

Discrete Manufacturing ERP

SAP S/4HANA Cloud Reviews

Nicolas R.

Efficient product to support IT organization

Likeliness to Recommend

Pros

Cons

Ali A.

You need stable processes before implementing

Likeliness to Recommend

Pros

Francesco G.

Fantastic product

Likeliness to Recommend

Pros

Cons

Most Popular SAP S/4HANA Cloud Comparisons

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5
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Feature Ratings

Supply Chain Management

Job and Project Management

Governance Risk and Compliance

Accounting and Financial Management

Procurement Management

Analytics and Reporting

Service Management

Customer Relationship Management

Human Capital Management

BI and Performance Management

Industry Specific Capabilities

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Ease of Implementation

Usability and Intuitiveness