Salesforce.com Inc

Salesforce Service Cloud Voice

Today you can give all your customers a great phone experience no matter where your agents take calls. That’s because, with Service Cloud Voice, your telephony is now one with your Salesforce CRM. So agents get a better experience and supervisors get enhanced visibility across all channels, driven by AI insights on an intuitive console.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

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Reviews

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Salesforce Service Cloud Voice Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Salesforce Service Cloud Voice has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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