Salesforce.com Inc

Salesforce myTrailhead

8.0 /10

What is Salesforce myTrailhead?

myTrailhead is a modern, online Learning Experience Platform that enables organizations to leverage the power of Trailhead, to reinvent learning and enablement at their company - with their brand and content. myTrailhead transforms the corporate learning model and empowers organizations with tools needed to make learning bite-sized, customized, gamified and at the center of their business, creating a culture of continuous learning.

Company Details

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Salesforce myTrailhead Ratings

Real user data aggregated to summarize the product performance and customer experience.

98 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce myTrailhead?

15% Negative

15% Neutral

70% Positive

Pros

Performance Enhancing
Trustworthy
Effective Service
Saves Time

Feature Ratings

Average 87

Blended Learning

Mobile Learning

Gamification

Asynchronous Learning

Reporting

Recommendation Engine

Video Conferencing

Collaboration Tools

SCORM Compliance

User Published Content

LMS Integration

Vendor Capability Ratings

Average 89

Ease of Implementation

100

Ease of IT Administration

100

Usability and Intuitiveness

100

Vendor Support

100

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of Customization

Salesforce myTrailhead Reviews

Role: Industry Specific Role
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2024

myTrailhead: Robust Learning Platform with Room fo

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ritika K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Salesforce- First Choice in CRM

Likeliness to Recommend

10 /10

What differentiates Salesforce myTrailhead from other similar products?

Ease of use

What is your favorite aspect of this product?

Trailheads and environments, playing with the features are fantastic experience

What do you dislike most about this product?

Not anything specific

What recommendations would you give to someone considering this product?

the best choice for CRM, easy to implement and play with the features

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Effective Service

Robert D.

Role: Information Technology
Industry: Chemicals
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

World class free online Salesforce training.

Likeliness to Recommend

10 /10

What differentiates Salesforce myTrailhead from other similar products?

It is hands down the best online training system for any platform I have ever seen or used. The step by step guides along with following along in your own full Salesforce org means deeper understanding. Then at the end it checks your work.

What is your favorite aspect of this product?

It’s free. You don’t even need a Salesforce licence to access it and get started.

What do you dislike most about this product?

Nothing. I can’t fault this at all.

What recommendations would you give to someone considering this product?

It’s a phenomenal resource for both admins and users. If you are unsure you can find the training, step through it in a dedicated safe org and check your understanding all at the same time.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Over Delivered

Cons

Slower Product Innovation
Less Reliable
Less Efficient Service

Salesforce myTrailhead

What is Salesforce myTrailhead?

Company Details

Need Assistance?

Salesforce myTrailhead Ratings

98 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Salesforce myTrailhead?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Blended Learning Can accommodate any format of content - video, audio, text, picture.

Mobile Learning Has mobile app that allows learners to access content and learn via their mobile device.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Asynchronous Learning Can learn anywhere; don't need to sync.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Recommendation Engine Recommends next course or course options based on courses completed, role, interests, or career path using AI and machine learning.

Video Conferencing Interactive video conferencing using a webcam

Collaboration Tools Ability to collaborate with other users on course work.

SCORM Compliance Compliant with "Sharable Content Object Reference Model" from LMS.

User Published Content Users are able to publish content either self-generated or from other resources.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Salesforce myTrailhead Reviews

myTrailhead: Robust Learning Platform with Room fo

Likeliness to Recommend

Pros

Ritika K.

Salesforce- First Choice in CRM

Likeliness to Recommend

Pros

Robert D.

World class free online Salesforce training.

Likeliness to Recommend

Pros

Cons

Feature Ratings

Blended Learning

Mobile Learning

Gamification

Asynchronous Learning

Reporting

Recommendation Engine

Video Conferencing

Collaboration Tools

SCORM Compliance

User Published Content

LMS Integration

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of Customization