RWS Tridion Logo
RWS Tridion Logo
RWS

RWS Tridion

7.0 / 10
Category
RWS Tridion
7.0 / 10

What is RWS Tridion?

Easily manage and deliver large volumes of multilingual content to websites and other digital touchpoints with our web content management (WCM) system and engage with customers on any device in days rather than months.

Company Details


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RWS Tridion Ratings

Real user data aggregated to summarize the product performance and customer experience.

81 Likeliness to Recommend

88 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RWS Tridion?

12% Negative
0% Neutral
88% Positive

Pros

  • Caring
  • Respectful
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 83

Web Publishing Capabilities

91

Digital Asset Management

87

Content Security

83

Content Repository

82

Analytics and Reporting

82

Standard Templates

81

Management Interface

80

Translation Facilitation

80

E-Commerce Integration

76

Multi Channel Support

75

Social Media Integration

75

Vendor Capability Ratings

Average 80

Availability and Quality of Training

100

Ease of Implementation

100

Ease of IT Administration

100

Usability and Intuitiveness

100

Ease of Customization

94

Product Strategy and Rate of Improvement

88

Breadth of Features

76

Ease of Data Integration

76

Quality of Features

76

Vendor Support

76

Business Value Created

70

RWS Tridion Reviews

Rahul K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Improve content administration to another level

Likeliness to Recommend

9 / 10

What differentiates RWS Tridion from other similar products?

I have evaluated several other products similar to RWS Tridion, but none has been as complete and adaptable as this software. Its customization capacity and fluid integration with other tools make it the ideal choice since it provides a highly configurable workflow that allows us efficient content management through different stages and roles within our organization

What is your favorite aspect of this product?

RWS Tridion has been fundamental to manage and maintain content in multiple languages, which has facilitated the expansion of our global presence and effective communication with our clients worldwide. I like it because its intuitive interface, its unique characteristics and its ability to solve our key commercial problems have allowed us to improve the efficiency and relevance of our content.

What do you dislike most about this product?

Sometimes, technical updates can take time and present challenges related to compatibility and data migration.

What recommendations would you give to someone considering this product?

The software customization capacity improves customer experience by presenting relevant content and adapted to their needs and preferences. By the oque is a recommended and also safe soocuion

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Dominic K.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Fantastic product!

Likeliness to Recommend

10 / 10

What differentiates RWS Tridion from other similar products?

Key integration solutions for publishing web content

What is your favorite aspect of this product?

Powerful multi-lingual site management and organization

What do you dislike most about this product?

The publishing queue can easily get clogged, and it can be difficult to fully restart and get pending items published out

What recommendations would you give to someone considering this product?

yes absoulutely

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mark M.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Cumbersome and lacking

Likeliness to Recommend

5 / 10

What differentiates RWS Tridion from other similar products?

Other similar products have more features and are more reliable.

What is your favorite aspect of this product?

Removing it from our systems.

What do you dislike most about this product?

Everything. The entire product is garbage

What recommendations would you give to someone considering this product?

Dont use it, use something, anything else.

Pros

  • Effective Service
  • Caring
  • Respectful
  • Efficient Service

Cons

  • Wastes Time
  • Commodity Features
  • Leverages Incumbent Status