What is RWS Tridion?
Easily manage and deliver large volumes of multilingual content to websites and other digital touchpoints with our web content management (WCM) system and engage with customers on any device in days rather than months.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceRWS Tridion Ratings
Real user data aggregated to summarize the product performance and customer experience.
81 Likeliness to Recommend
88 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RWS Tridion?
Pros
- Caring
- Respectful
- Client Friendly Policies
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Digital Asset Management
Content Security
Content Repository
Analytics and Reporting
Standard Templates
Management Interface
Translation Facilitation
E-Commerce Integration
Multi Channel Support
Social Media Integration
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Quality of Features
Vendor Support
Business Value Created
RWS Tridion Reviews
Rahul K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Improve content administration to another level
Likeliness to Recommend
What differentiates RWS Tridion from other similar products?
I have evaluated several other products similar to RWS Tridion, but none has been as complete and adaptable as this software. Its customization capacity and fluid integration with other tools make it the ideal choice since it provides a highly configurable workflow that allows us efficient content management through different stages and roles within our organization
What is your favorite aspect of this product?
RWS Tridion has been fundamental to manage and maintain content in multiple languages, which has facilitated the expansion of our global presence and effective communication with our clients worldwide. I like it because its intuitive interface, its unique characteristics and its ability to solve our key commercial problems have allowed us to improve the efficiency and relevance of our content.
What do you dislike most about this product?
Sometimes, technical updates can take time and present challenges related to compatibility and data migration.
What recommendations would you give to someone considering this product?
The software customization capacity improves customer experience by presenting relevant content and adapted to their needs and preferences. By the oque is a recommended and also safe soocuion
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Dominic K.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
Fantastic product!
Likeliness to Recommend
What differentiates RWS Tridion from other similar products?
Key integration solutions for publishing web content
What is your favorite aspect of this product?
Powerful multi-lingual site management and organization
What do you dislike most about this product?
The publishing queue can easily get clogged, and it can be difficult to fully restart and get pending items published out
What recommendations would you give to someone considering this product?
yes absoulutely
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Mark M.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2021
Cumbersome and lacking
Likeliness to Recommend
What differentiates RWS Tridion from other similar products?
Other similar products have more features and are more reliable.
What is your favorite aspect of this product?
Removing it from our systems.
What do you dislike most about this product?
Everything. The entire product is garbage
What recommendations would you give to someone considering this product?
Dont use it, use something, anything else.
Pros
- Effective Service
- Caring
- Respectful
- Efficient Service
Cons
- Wastes Time
- Commodity Features
- Leverages Incumbent Status