What is Robin?
Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
3
Since last award
79 Plan to Renew
8
Since last award
76 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robin?
Pros
- Trustworthy
- Saves Time
- Client Friendly Policies
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Workspace Maps/Floorplans
Workflows and Notifications
Reservation System
Multi Device Capability
API Integration
Dashboards and Reporting
Phone Integration
Administrator Controls
Space Descriptions
Custom Search
Badging and Sensor Integration
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Breadth of Features
Business Value Created
Robin Reviews
Robin S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Helps keep us organised and allows us to plan.
Likeliness to Recommend
What differentiates Robin from other similar products?
Can be deployed easily over multiple locations.
What is your favorite aspect of this product?
It is easy to book a meeting, but the calendar integration is a real plus for me.
What do you dislike most about this product?
It is not as fast loading room data at times.
What recommendations would you give to someone considering this product?
Think of the optimal scenario you want for your business, and then see if this can meet every aspect of that.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Adam G.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
A leader in this product category for good reason.
Likeliness to Recommend
What differentiates Robin from other similar products?
In my opinion, Robin is the market leader in room booking and they are quickly gaining traction in space management and desk bookings. You can use iPads as the rooms screens so there is no proprietary hardware to purchase that is hard to replace when it goes down. The ubiquity of iPads makes them easy to deploy quickly and easily. The integration with calendaring platform makes the transition to using robin easy for end users, or if you prefer they can use the robin web portal or mobile app either independently or in tandem with your calendaring platform of choice.
What is your favorite aspect of this product?
As an end user my favourite aspect is ease of use. As the administrator or owner of the product it's ease of integration and maintenance.
What do you dislike most about this product?
The space management and desk booking applications are still in their infancy- it's not a dislike so much as an area which needs lots of improvement. Robin knows this and is actively improving and building these parts of the product.
What recommendations would you give to someone considering this product?
Maybe see if they have a client site you can visit to see the room booking application running in person. Think about how you will deploy this and whether your employees will use the Robin application or are they already used to booking rooms or desks through their calendars - it can do both. It shouldn't be hard for you to find someone at a company you know using Robin- they are quickly becoming the go-to platform for room/desk bookings so it should not be hard for you to get a "real life" demo as opposed to just a sales pitch.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ruzan M.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Fantastic product
Likeliness to Recommend
What differentiates Robin from other similar products?
design and usage
What is your favorite aspect of this product?
caring and happy
What do you dislike most about this product?
nothing ...
What recommendations would you give to someone considering this product?
buy it and won't regret
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing