What is RingCentral APIs?
RingCentral's APIs enable businesses of all sizes to take their communications to the cloud. With a suite of powerful APIs for voice, SMS/ MMS, team messaging, video, fax, data, and configuration - you have the power to completely revolutionize the way your business communicates.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
3
Since last award
81 Plan to Renew
8
Since last award
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral APIs?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
AI Engine for CPaaS
MMS API
Cloud Integration
WebRTC-based Calling
Communication APIs
Online Cloud Platform
Code Libraries
Integration APIs
Software Development Kit
Drag and Drop User Interface
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Breadth of Features
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Business Value Created
RingCentral APIs Reviews
Patricia C.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2022
Fantastic product Doesn’t disappoint
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
8 x 8 Dialer
What is your favorite aspect of this product?
Ease of use easy to understand
What do you dislike most about this product?
Nothing o like
What recommendations would you give to someone considering this product?
None apply
Pros
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
- Reliable
Lily M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
use it every day!
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
I havent used another platform where I can text and call from an app and it's separate from my actual phone
What is your favorite aspect of this product?
differentiates work from personal phone
What do you dislike most about this product?
nothing really
What recommendations would you give to someone considering this product?
if your company can bring it on, very worth it for a sales team!
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Dale C.
- Role: Consultant
- Industry: Technology
- Involvement: Initial Implementation
Submitted Jan 2022
I wasn't involved with cost analysis
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
Motivated Sales Team
What is your favorite aspect of this product?
Integration with our CRM
What do you dislike most about this product?
Lack of documentation
What recommendations would you give to someone considering this product?
If possible, pilot prior to purchase
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity