Zebra Technologies

Reflexis Workforce Scheduler

6.7 /10

18 Reviews Write a Review

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What is Reflexis Workforce Scheduler?

Optimize Labor Budgeting, Forecasting, and Scheduling with AI-Powered Workforce Management

Company Details

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Reflexis Workforce Scheduler Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Reflexis Workforce Scheduler.

75 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Reflexis Workforce Scheduler?

10% Negative

5% Neutral

85% Positive

Pros

Reliable
Saves Time
Effective Service
Friendly Negotiation

Feature Ratings

Average 77

Time Capture Physical

Time Capture Virtual

Attendance Management and Policies

Labor Costing and Splitting

Workforce Planning and Forecasting

Staffing

Workforce Dashboards and Reporting

Workforce Scheduling

Absence Management

Rate Policies

Shift Management

Vendor Capability Ratings

Average 76

Ease of Customization

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Data Integration

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Reflexis Workforce Scheduler Reviews

Jiliann L.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

I feel leaving another long answer is ineffective

Likeliness to Recommend

6 /10

What differentiates Reflexis Workforce Scheduler from other similar products?

Their user interface

What is your favorite aspect of this product?

The productivity report

What do you dislike most about this product?

Third party user

What recommendations would you give to someone considering this product?

Pay attention when they explain its features

Pros

Saves Time
Continually Improving Product
Reliable
Enables Productivity

Cons

Vendor's Interest First
Less Caring
Less Generous

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Easy to use, and overall great!

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Trustworthy
Unique Features

Role: Sales Marketing
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2020

This product has been easy to use and it has not

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Reflexis Workforce Scheduler

What is Reflexis Workforce Scheduler?

Company Details

Need Assistance?

Awards & Recognition

Reflexis Workforce Scheduler Ratings

75 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Reflexis Workforce Scheduler?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Reflexis Workforce Scheduler Reviews

Jiliann L.

I feel leaving another long answer is ineffective

Likeliness to Recommend

Pros

Cons

Easy to use, and overall great!

Likeliness to Recommend

Pros

This product has been easy to use and it has not

Likeliness to Recommend

Pros

Feature Ratings

Time Capture Physical

Time Capture Virtual

Attendance Management and Policies

Labor Costing and Splitting

Workforce Planning and Forecasting

Staffing

Workforce Dashboards and Reporting

Workforce Scheduling

Absence Management

Rate Policies

Shift Management

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Ease of Data Integration

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement