QuestionPro Inc

QuestionPro Survey Software

7.3 /10

What is QuestionPro Survey Software?

Design the perfect survey, add multiple question types, logic, and customized branding. You can deploy in seconds and analyze in real-time. With free survey software, you can access over 88 features and customizable templates.

Company Details

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QuestionPro Survey Software Ratings

Real user data aggregated to summarize the product performance and customer experience.

91 Likeliness to Recommend

77 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love QuestionPro Survey Software?

0% Negative

19% Neutral

81% Positive

Pros

Reliable
Trustworthy
Caring
Fair

Feature Ratings

Average 86

Questionnaire Design/Survey Builder

Branching and Logic

Data Analysis and Visualization

3rd-Party Integrations

Mobile Support

Templates & Question Library

Collaboration

Multi-Media Support

Role and User Management

APIs and Integration

Multi-Channel Distribution

Vendor Capability Ratings

Average 83

Availability and Quality of Training

100

Ease of Implementation

100

Vendor Support

100

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

QuestionPro Survey Software Reviews

Zippora G.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Amazing Business Surveying With QuestionPro

Likeliness to Recommend

9 /10

What differentiates QuestionPro Survey Software from other similar products?

For business surveys, QuestionPro comes well equipped and makes every step surveying easy

What is your favorite aspect of this product?

I like the ease of designing and managing Surveys with QuestionPro It's affordable and easy to use Makes survey process easy

What do you dislike most about this product?

No bad encounters with QuestionPro

What recommendations would you give to someone considering this product?

For business Surveys, QuestionPro offers great features and handles every aspect of surveying

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Grace W.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Competitive and Consolidated Survey Program

Likeliness to Recommend

10 /10

What differentiates QuestionPro Survey Software from other similar products?

Compatibility is one of the capabilities that QuestionPro has, more so on mobile devices, which are the majorly used gadgets. Secondly, ease of configuration, where questionnaire and templates can be developed by QuestionPro.

What is your favorite aspect of this product?

QuestionPro offer enough documents and online exposure regarding the way to operate the program. More so, QuestionPro analytical approaches are scientific and digital, issuing a report which is all inclusive.

What do you dislike most about this product?

QuestionPro has stability, has accuracy, it integrates with software of choice, and therefore, the program is sufficiently designed and featured. Hate occurs when a software fails to deliver, and QuestionPro has done that effectively.

What recommendations would you give to someone considering this product?

QuestionPro will take the company from the current level, to the next one, by learning more from the market, and the competitors. QuestionPro has the right approach to surveys, and reporting.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Giorgia C.

Role: Student Academic
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

Fantastic product for all kind of surveys!

Likeliness to Recommend

9 /10

What differentiates QuestionPro Survey Software from other similar products?

QuestionPro has a lot of free tools for customization and data analysis that you don't usually find in other products.

What is your favorite aspect of this product?

With the free version you can do a lot

What do you dislike most about this product?

Nothing to add for the moment

What recommendations would you give to someone considering this product?

Give it a try, it will surprise you!

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

QuestionPro Survey Software

What is QuestionPro Survey Software?

Company Details

Need Assistance?

QuestionPro Survey Software Ratings

91 Likeliness to Recommend

77 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love QuestionPro Survey Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Collaboration Invite people to review or edit the survey before sending them out.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

Role and User Management Enable different levels of access and permissions based on role.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

QuestionPro Survey Software Reviews

Zippora G.

Amazing Business Surveying With QuestionPro

Likeliness to Recommend

Pros

Grace W.

Competitive and Consolidated Survey Program

Likeliness to Recommend

Pros

Giorgia C.

Fantastic product for all kind of surveys!

Likeliness to Recommend

Pros

Feature Ratings

Questionnaire Design/Survey Builder

Branching and Logic

Data Analysis and Visualization

3rd-Party Integrations

Mobile Support

Templates & Question Library

Collaboration

Multi-Media Support

Role and User Management

APIs and Integration

Multi-Channel Distribution

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Ease of Data Integration