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Pulseway Logo
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Pulseway

7.5 /10
Category
Pulseway
7.5 /10

What is Pulseway?

Used by over 10,000 MSPs and internal IT departments around the world, Pulseway is a simple, yet powerful RMM platform designed to make the life of IT professionals easier. We have the most advanced mobile app in the industry that gives users the ability to monitor, manage and resolve issues wherever they are – from a smartphone or tablet. Our powerful automation engine allows you to build a powerful and sophisticated auto-remediation workflow to speed up issue resolution. The platform also offers integrated backup, endpoint protection, built-in remote control, application & operating system patching, and network device monitoring.

Company Details


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Awards & Recognition

Pulseway won the following awards in the Remote Monitoring and Management category

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Pulseway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pulseway.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pulseway?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Feature Ratings

Average 78

Remote Control

87

Real User Monitoring

82

Remote NOC, SOC, Helpdesk Integration

81

Mobile Device Management

81

Patch Management

80

Network Management

79

Support for IoT Devices

79

Discovery

78

Process Automation

77

Anti Malware Signature Detection

75

Endpoint Backup

71

Vendor Capability Ratings

Average 80

Ease of IT Administration

87

Ease of Implementation

86

Business Value Created

82

Usability and Intuitiveness

81

Quality of Features

81

Breadth of Features

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Ease of Customization

73

Availability and Quality of Training

73

Pulseway Reviews

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Easy to get ip and running in no time.

Likeliness to Recommend

9 /10

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Great product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Ease of use, would love network management.

Likeliness to Recommend

9 /10

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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