Proofpoint Email Protection Customer Reviews 2023

What is Proofpoint Email Protection?

Detect and block both malicious and malware-less email threats with Proofpoint Email Protection. It catches both known and unknown threats that others miss. Powered by NexusAI, our advanced machine learning technology, Email Protection accurately classifies various types of email. And it detects and blocks threats that don’t involve malicious payload, such as impostor email—also known as business email compromise (BEC)—using our Advanced BEC Defense. You can also automatically tag suspicious email to help raise user awareness. And you can track down any email in seconds. Plus, our granular email filtering controls spam, bulk graymail and other unwanted email.

Company Details

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Proofpoint Email Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Proofpoint Email Protection.

90 Likeliness to Recommend

Up 2
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Up 5
Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Proofpoint Email Protection?

0% Negative

11% Neutral

89% Positive

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Feature Ratings

Average 81

Administrator Dashboard and Reporting

87

Integration with Other Security Software

86

Email Account Protection

83

User Flagging of Suspicious Emails

83

Administrator Email Processing

82

Phishing Protection

82

Threat intelligence Information

81

Malware Blocking

80

O365 integration

80

Managed Services Offering

79

Anti-Spoofing Protection

78

Vendor Capability Ratings

Average 79

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Usability and Intuitiveness

100

Vendor Support

100

Product Strategy and Rate of Improvement

95

Quality of Features

95

Availability and Quality of Training

93

Business Value Created

93

Breadth of Features

89

Proofpoint Email Protection Reviews

Satyajit C.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Truely a Market Leader!! Fantastic!!

Likeliness to Recommend

10 / 10

What differentiates Proofpoint Email Protection from other similar products?

Its way too reliable than its competitor.

What is your favorite aspect of this product?

Too many customization option in the application.

What do you dislike most about this product?

There is no such dislike that I can say about the product and services.

What recommendations would you give to someone considering this product?

If you want to protect the environt with endless customization you must opt for it.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Manoj K.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Seamless and Reliable Email Protection

Likeliness to Recommend

9 / 10

What differentiates Proofpoint Email Protection from other similar products?

Proofpoint Email Protection excels in providing secure email communication through its encryption capabilities.

What is your favorite aspect of this product?

Proofpoint offers robust and granular email security controls, allowing organizations to customize their email protection policies to align with their specific needs.

What do you dislike most about this product?

Balancing email security with legitimate email delivery is crucial. Proofpoint Email protection solutions should minimize false positives that gets repeated.

What recommendations would you give to someone considering this product?

Leverage Proofpoint's reporting and analytics tools to gain insights on email security trends, detect anomalies, and identify potential security gaps by monitoring metrics like spam volume, malware detections, and user behavior.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Paul B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use, blocks sophisticated threats.

Likeliness to Recommend

10 / 10

What differentiates Proofpoint Email Protection from other similar products?

I trialed many other solutions before choosing Proofpoint and the level of professionalism from sales, professional services, implementation, and support was next level. They stand by their product.

What is your favorite aspect of this product?

It simply works, no need to manually manage or tweak. It just works.

What do you dislike most about this product?

Nothing I dislike. Proofpoint is amazing.

What recommendations would you give to someone considering this product?

You won't be disappointed. They are an amazing solution.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Proofpoint Email Protection

Proofpoint Email Protection

What is Proofpoint Email Protection?

Company Details

Need Assistance?

Proofpoint Email Protection Ratings

90 Likeliness to Recommend

Up 2Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Up 5Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Proofpoint Email Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Administrator Dashboard and Reporting Web-based interface containing real-time data on threats intercepted or blocked by the service.

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Administrator Email Processing Contains features to automate the detection and quarantining of suspicious emails and review by human beings, allowing for manual intervention where necessary.

Phishing Protection Scans and alerts to any phishing attempts of incoming emails from external sources, and blocks any attempts if there is click-through.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

O365 integration Integrates directly and seamlessly with Microsoft's cloud email service without the need for redirection or change to MX records or SPF entries.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Proofpoint Email Protection Reviews

Satyajit C.

Truely a Market Leader!! Fantastic!!

Likeliness to Recommend

Pros

Manoj K.

Seamless and Reliable Email Protection

Likeliness to Recommend

Pros

Paul B.

Easy to use, blocks sophisticated threats.

Likeliness to Recommend

Pros

Most Popular Proofpoint Email Protection Comparisons

Avanan

Microsoft Defender for Office 365

IRONSCALES

Armorblox

Vade Secure for Microsoft 365

Barracuda Email Security Gateway

Up 2
Since last award

Up 5
Since last award

Feature Ratings

Administrator Dashboard and Reporting

Integration with Other Security Software

Email Account Protection

User Flagging of Suspicious Emails

Administrator Email Processing

Phishing Protection

Threat intelligence Information

Malware Blocking

O365 integration

Managed Services Offering

Anti-Spoofing Protection

Vendor Capability Ratings

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Business Value Created

Breadth of Features