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Progress Software

Progress Sitefinity

8.4 / 10

Category

What is Progress Sitefinity?

Engage, Convert and Retain Customers Across the Entire Customer Lifecycle

Company Details


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Awards & Recognition

Progress Sitefinity won the following awards in the Digital Experience - Enterprise category

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Progress Sitefinity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress Sitefinity.

84 Likeliness to Recommend

99 Plan to Renew

Up 1
Since last award

77 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress Sitefinity?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Efficient Service
  • Fair

Feature Ratings

Average 81

Web Publishing Capabilities

86

Content Security

86

Content Repository

83

Digital Asset Management

82

Management Interface

82

Analytics and Reporting

79

Social Media Integration

78

Multi Channel Support

78

Standard Templates

78

Translation Facilitation

77

E-Commerce Integration

76

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

83

Vendor Support

82

Quality of Features

82

Breadth of Features

81

Business Value Created

80

Ease of Implementation

80

Ease of Data Integration

80

Ease of IT Administration

79

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Availability and Quality of Training

78

Progress Sitefinity Reviews

Cesar M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Your website is more your with Progress Sitefinity

Likeliness to Recommend

89

What differentiates Progress Sitefinity from other similar products?

The tool is an excellent software for sales and customer management, which allows us to progressively track all customers throughout their life cycle, with a large number of functions that keep us close to our customers, generating extremely useful reports for their personalized attention. Our entire website is managed by Progress Sitefinity, which gives us several advantages in our entire sales process.

What is your favorite aspect of this product?

Organizing pages is much easier with this tool, we can create lists and edit our blogs keeping customers closer to our services and products all this with a few clicks, the search function works very well in all aspects. With the Module Builder function we can edit at will our operations and thus facilitating the use of each of our employees who find in the tool what they need to be more productive.

What do you dislike most about this product?

Image management can be a bit confusing at times, but with a little time and dedication it becomes easier to use. We would like to be able to experience more integrations with payment processors in the tool to facilitate the payment systems. The documentation could sometimes look a little messy, we would like to arrange it in a different way so that it facilitates the work and allows us to save time.

What recommendations would you give to someone considering this product?

An excellent option when it comes to manage our web pages to keep attracting customers and make them stay in our company for a long time, a fairly simple user interface and adaptable to different needs, all this at a relatively good cost, because of all the things we can get from this software, especially recommend it to small and medium businesses that are interested in better control their website and sales channels.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Juan Esteban M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Progress Sitefinity creates quality websites

Likeliness to Recommend

100

What differentiates Progress Sitefinity from other similar products?

This is a very complete software that we use to create optimized websites, with everything they need to position and attract traffic. The platform allows you to have the seo module, where it guides you to optimize all web content for better positioning.

What is your favorite aspect of this product?

The platform has excellent data reports and metrics that give details of every interaction with visitors to the page. It also has customizable templates and models, which allow us to create page designs more quickly, but also, we can customize them so that they have the graphic line of the company.

What do you dislike most about this product?

It takes a little while for the page to update the information, when you need to edit a text field or an image, and even the whole program slows down, making the editing process slower. Although we think it is easy to use, the page could be a little more friendly design, so that it is more intuitive to use.

What recommendations would you give to someone considering this product?

This is a very useful tool to create web pages quickly and that work perfectly, with useful and easy to use tools. Since we started using it we have not thought of switching to the competition, because we find that it gives us the results we have expected and we create more striking and creative web pages with its help.

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Fair

Josue H.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Marketing specialists and developers

Likeliness to Recommend

89

What differentiates Progress Sitefinity from other similar products?

Collect customer interaction data across multiple channels: websites, mobile apps, social media and more. Connect to external systems like Eloqua and Salesforce to truly understand the overall customer journey and experience. Avoid siloed visitor tracking across multiple enterprise systems and keep all user intelligence in one place. Continuously consolidate visitor data across channels to create 360-degree visitor profiles. Provides a complete picture of who your visitor is, what their preferences are, what path they have taken and how they have interacted with your brand.

What is your favorite aspect of this product?

Includes potential contacts in a typical multichannel environment, and many go unnoticed. Sitefinity helps marketers uncover "blind spots" in the customer journey and optimize conversions using data-driven insights that highlight every important customer interaction. Campaign tracking validates actual performance and conversion rates against conversion rates predicted by the system.

What do you dislike most about this product?

It is not possible to assign granular permissions to the site sync tool, a user who has access to Site Sync has access to sync all content across all sites; being a publicly traded company, long-term roadmaps will have business impacts, however, it would be great to see future visions expressed more clearly.

What recommendations would you give to someone considering this product?

Sitefinity's segmentation capabilities analyze behavioral patterns and select the most promising leads, including segments that have not reached optimal conversion rate potential, allowing you to create targeted activities that produce the optimal increase in KPIs. Create, configure and publish true-to-life web forms using drag-and-drop tools without programming, and capture form submissions directly into your CRM and marketing automation systems.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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