Pega General Insurance Customer Service

Pega delivers an omni-channel application that is intuitive and easy to use. Empower your CSRs to improve every customer interaction with personalized service for happier, more loyal policyholders. Pega evolves customer service from records-based, contact-focused, and reactive to a powerful, dynamic application that interprets customer context and lets your people make the right decision at every touch point.


Composite Score


CX Score


Emotional Footprint


Likeliness to Recommend



Reports on iPad

Pega General Insurance Customer Service Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Pega General Insurance Customer Service has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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