LexisNexis

CounselLink CLM

7.2 /10

17 Reviews Write a Review

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What is CounselLink CLM?

CounselLink CLM is a secure cloud-based platform for seamless contract negotiation and management. Our platform automates contract management processes and helps businesses to negotiate better contracts faster.

Company Details

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Awards & Recognition

CounselLink CLM won the following awards in the Contract Lifecycle Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

7 Top Rated Features

2023

CounselLink CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CounselLink CLM.

84 Likeliness to Recommend

3
Since last award

92 Plan to Renew

8
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CounselLink CLM?

0% Negative

13% Neutral

87% Positive

Pros

Helps Innovate
Acts with Integrity
Security Protects
Saves Time

Feature Ratings

Average 77

Contract Approval

Obligation Management

Searchable Repository

Contract Authoring

E-Signature

Reporting Analytics

Workflow

Redlining

Integration

Clause Management

OCR Support

Vendor Capability Ratings

Average 73

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

CounselLink CLM Reviews

Crystal E.

Role: Vendor Management
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Decline Since Acquired by LexisNexis

Likeliness to Recommend

5 /10

What differentiates CounselLink CLM from other similar products?

The user interface

What is your favorite aspect of this product?

I selected this product in 2019 when it was Parley Pro and privately owned because of the wonderful notification system. These have critically failed twice now, for extended periods, since LexisNexis acquired Parley Pro. Customer service has also taken a steep nose dive into the ground.

What do you dislike most about this product?

Failure of critical elements.

What recommendations would you give to someone considering this product?

Probably don't. There are a plethora of other options available.

Pros

Security Protects
Helps Innovate
Unique Features
Inspires Innovation

Cons

Less Reliable
Less Performance Enhancing
Less Productive

Hyun K.

Role: Consultant
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Was fan of ParleyPro, but disappoint by LexisNexis

Likeliness to Recommend

8 /10

What differentiates CounselLink CLM from other similar products?

Easy of use (still) and price (not anymore)

What is your favorite aspect of this product?

Easy of use and flexible for adjustments

What do you dislike most about this product?

Gradually became bureaucratic and unresponsive after LexisNexis

What recommendations would you give to someone considering this product?

I still think it is a good product to recommend

Pros

Caring
Saves Time
Respectful
Performance Enhancing

Cons

Slower Product Innovation
Commodity Features
Less Efficient Service

Role: Public Sector
Industry: Government
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Feb 2024

Features provide greater efficiency for our staff

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Includes Product Enhancements

CounselLink CLM

What is CounselLink CLM?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

CounselLink CLM Ratings

84 Likeliness to Recommend

3 Since last award

92 Plan to Renew

8 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+76 Net Emotional Footprint

How much do users love CounselLink CLM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Redlining Ability to redline agreements, with version control, and across various document formats.

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

OCR Support Automated import of 3rd party and legacy agreements

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

CounselLink CLM Reviews

Crystal E.

Decline Since Acquired by LexisNexis

Likeliness to Recommend

Pros

Cons

Hyun K.

Was fan of ParleyPro, but disappoint by LexisNexis

Likeliness to Recommend

Pros

Cons

Features provide greater efficiency for our staff

Likeliness to Recommend

Pros

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Feature Ratings

Contract Approval

Obligation Management

Searchable Repository

Contract Authoring

E-Signature

Reporting Analytics

Workflow

Redlining

Integration

Clause Management

OCR Support

Vendor Capability Ratings

Breadth of Features

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support