5/17 in Social Media Management

Response
Distribution
46Reviews

Oracle

Oracle Social Cloud

Oracle Social Cloud is a cloud service that helps you manage and scale your relationship with customers on social media channels. Oracle has integrated the best-in-class social relationship management (SRM) components - social listening, social engagement, social publishing, social content & apps, and social analytics - into one unified cloud service to give you the most complete SRM solution on the market.

8.0

Composite Score

Composite
Score

8.1

CX Score

CX
Score

+83

Emotional Footprint

Emotional
Footprint

80%

Likeliness to Recommend

Likeliness
to Recommend

5/17 in Social Media Management

Response
Distribution
46Reviews
Category Features
  • Campaign Execution
  • |
  • Contextual Analysis
  • |
  • Dashboards and Visualization
  • |
  • Sentiment Analysis
  • |
  • Social Asset Management
  • |
  • Social Media Channel Integration Inbound
  • |
  • Social Media Channel Integration Outbound
  • |
  • Social Moderation and Workflow Management
  • |
  • Social Post Archival
  • |
  • Social Response Management
  • |
  • Trend Analysis

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