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OMNITRACKER Logo
Omninet

OMNITRACKER

7.3 / 10
Category
OMNITRACKER
7.3 / 10

What is OMNITRACKER?

Organise your business processes around your business objectives and not your software! OMNITRACKER adapts flexibly to your processes. The OMNITRACKER applications are added onto the modular business processes platform and completely cover typical business processes. Assemble your OMNITRACKER system using the ready-to-use modules and expand it at any time with further modules. Using the powerful OMNITRACKER tools you can configure all processes easily and even create your own applications.

Company Details


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Awards & Recognition

OMNITRACKER won the following awards in the IT Service Management - Enterprise category

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OMNITRACKER Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OMNITRACKER.

85 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OMNITRACKER?

0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Effective Service
  • Fair
  • Trustworthy

Feature Ratings

Average 73

Technician Administration

79

Systems Management Integration

79

Business Application Integration

77

Service Catalog

75

Integration With IT Tools

75

End User Support Solutions

75

Multi-Site Functionality

74

Multi Device Capability

73

End User Self Serve

71

Integrated Knowledge Management

71

Reporting

64

Vendor Capability Ratings

Average 78

Ease of IT Administration

99

Breadth of Features

92

Ease of Implementation

92

Availability and Quality of Training

91

Ease of Customization

90

Usability and Intuitiveness

88

Vendor Support

88

Ease of Data Integration

87

Business Value Created

86

Quality of Features

83

Product Strategy and Rate of Improvement

82

OMNITRACKER Reviews

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Great Tool and easy to customize

Likeliness to Recommend

8 / 10

Pros

  • Performance Enhancing
  • Trustworthy
  • Caring
  • Saves Time
  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Easy to use and to customize according our needs

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Stable product, but the UI is not state-of-the-art

Likeliness to Recommend

8 / 10

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Saves Time

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