What is Reputation Social Suite?
Reputation (formerly NUVI) is a software for social media listening, publishing, responding, and analytics. Use customer sentiment to boost your brand perception with our robust social media management tool.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
91 Plan to Renew
1
Since last award
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Reputation Social Suite?
Pros
- Client Friendly Policies
- Trustworthy
- Altruistic
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Dashboards and Reporting
Collaboration
Influencer Identification
Sentiment Analysis
Audience Segmentation
Publishing
Visual Analytics
Competitor Tracking
Social Media Channel Integration Inbound
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Business Value Created
Ease of Customization
Ease of Data Integration
Quality of Features
Breadth of Features
Reputation Social Suite Reviews
MOHAMED I.
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted Oct 2023
Reputation is highly efficient & User friendly
Likeliness to Recommend
What differentiates Reputation Social Suite from other similar products?
its great user friendly and more efficient tool
What is your favorite aspect of this product?
Its analysis and sentiment wise actionable suggestions and templates to reply for customer reviews.
What do you dislike most about this product?
more features and requires periodic training.
What recommendations would you give to someone considering this product?
Its great and user friendly tool to manage location wise customer feedback and sentiment - for google reviews - Never gets lag
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aman S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2023
Likeliness to Recommend
What recommendations would you give to someone considering this product?
Value for money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
uddhav k.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2023
very useful
Likeliness to Recommend
What differentiates Reputation Social Suite from other similar products?
ease of use
What is your favorite aspect of this product?
feature rich
What do you dislike most about this product?
easy to understand
What recommendations would you give to someone considering this product?
can offer more price brackets
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features