Reputation Social Suite Logo
Reputation Social Suite Logo
Reputation

Reputation Social Suite

7.3 / 10
Category
Reputation Social Suite
7.3 / 10

What is Reputation Social Suite?

Reputation (formerly NUVI) is a software for social media listening, publishing, responding, and analytics. Use customer sentiment to boost your brand perception with our robust social media management tool.

Company Details


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Reputation Social Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Reputation Social Suite.

84 Likeliness to Recommend

91 Plan to Renew

1
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Reputation Social Suite?

14% Negative
5% Neutral
81% Positive

Pros

  • Client Friendly Policies
  • Trustworthy
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 74

Dashboards and Reporting

80

Collaboration

78

Influencer Identification

77

Sentiment Analysis

75

Audience Segmentation

73

Publishing

73

Visual Analytics

71

Competitor Tracking

71

Social Media Channel Integration Inbound

70

Vendor Capability Ratings

Average 75

Availability and Quality of Training

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Ease of Implementation

84

Usability and Intuitiveness

81

Vendor Support

81

Business Value Created

77

Ease of Customization

77

Ease of Data Integration

77

Quality of Features

77

Breadth of Features

67

Reputation Social Suite Reviews

MOHAMED I.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Reputation is highly efficient & User friendly

Likeliness to Recommend

10 / 10

What differentiates Reputation Social Suite from other similar products?

its great user friendly and more efficient tool

What is your favorite aspect of this product?

Its analysis and sentiment wise actionable suggestions and templates to reply for customer reviews.

What do you dislike most about this product?

more features and requires periodic training.

What recommendations would you give to someone considering this product?

Its great and user friendly tool to manage location wise customer feedback and sentiment - for google reviews - Never gets lag

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aman S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Likeliness to Recommend

9 / 10

What recommendations would you give to someone considering this product?

Value for money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

uddhav k.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

very useful

Likeliness to Recommend

9 / 10

What differentiates Reputation Social Suite from other similar products?

ease of use

What is your favorite aspect of this product?

feature rich

What do you dislike most about this product?

easy to understand

What recommendations would you give to someone considering this product?

can offer more price brackets

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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