NTT DATA FA Insurance Systems

NTT Data Policy Management

Insurers are caught between the Internet and old trusted legacy systems. There is a pressure to provide information and transaction capabilities over the web for customers and agents to use the system conveniently. Maintaining multiple systems that have been added over the years is a maintenance headache. Daily batch jobs, multiple data entry and reconciliation requirements increase the overhead to a large extent.

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Composite Score

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CX Score

+42

Emotional Footprint

67%

Likeliness to Recommend

1

Reviews

NTT Data Policy Management Product Scorecard

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