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Nexudus

Nexudus

7.7 / 10
Category
Nexudus
7.7 / 10

What is Nexudus?

Our range of tools will help automate workflows, streamline operations, support your members and help you scale up your workspace.

Company Details


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Awards & Recognition

Nexudus won the following awards in the Space Management category

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Nexudus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nexudus.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nexudus?

9% Negative
4% Neutral
87% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 81

Administrator Controls

88

Custom Search

86

Contact Tracing

85

Space Descriptions

84

Reservation System

82

Badging and Sensor Integration

81

Multi Device Capability

79

Workspace Maps/Floorplans

78

Phone Integration

78

Workflows and Notifications

77

API Integration

76

Vendor Capability Ratings

Average 77

Ease of IT Administration

92

Product Strategy and Rate of Improvement

87

Ease of Implementation

85

Business Value Created

83

Availability and Quality of Training

82

Breadth of Features

78

Ease of Customization

78

Ease of Data Integration

73

Quality of Features

73

Vendor Support

73

Usability and Intuitiveness

68

Nexudus Reviews

Kerli G.

  • Role: Operations
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to implement and intuitively designed.

Likeliness to Recommend

9 / 10

What differentiates Nexudus from other similar products?

Unfortunately I haven't used similar products before, Nexudus seemed to be one of the best available.

What is your favorite aspect of this product?

The product is very intuitive and easy to use from both administrative and user side.

What do you dislike most about this product?

Some features are not easy to understand due to abundance of details.

What recommendations would you give to someone considering this product?

When setting up the product, concentrate on the details and double check their functionalities first yourself before making it public. This avoids possible mistakes.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cathy X.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Has a lot of features but not all work well

Likeliness to Recommend

8 / 10

What differentiates Nexudus from other similar products?

It's been around for many years now so it has a breadth of features that other options may lack. However not all features work well or feel like they have been added intuitively

What is your favorite aspect of this product?

It's easy to use for the most part. There is fairly good documentation

What do you dislike most about this product?

Integrations are not properly tested before they are launched on the platform. We ended up being the guinea pig and wasted months of back and forth with Nexudus and another company trying to troubleshoot all the issues for them. The CRM system is not intuitive and creates two accounts for one person if they are a lead that then becomes a customer. Support can take a full working day to respond to queries. Changes were made to the platform which affected an integration which then gave access to the office to ALL of our former customers. A heads up would have been great so we could have addressed this issue before it happened.

What recommendations would you give to someone considering this product?

Talk to current users who use the same systems as you to make sure that the integrations function smoothly and compare with other platforms. Once you pick a platform, it takes an incredible amount of work to switch over to something different.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Charges for Enhancements
  • Leverages Incumbent Status

Beebrak G.

  • Role: Industry Specific Role
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Comprehensive features for space management

Likeliness to Recommend

8 / 10

What differentiates Nexudus from other similar products?

It hosts a full suite of offerings and functions for space management which is great

What is your favorite aspect of this product?

The bookings and inventory management modules

What do you dislike most about this product?

Lack of chat support

What recommendations would you give to someone considering this product?

Do your onboarding and implementations very meticulously initially to avoid any problems in operations

Pros

  • Caring
  • Respectful
  • Transparent
  • Includes Product Enhancements