Netsmart EHR Logo Award Winner Product Badge
Netsmart EHR Logo Award Winner Product Badge
Netsmart Technologies, Inc.

Netsmart EHR

5.0 / 10
Category
Netsmart EHR
5.0 / 10

What is Netsmart EHR?

CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.

Company Details


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Awards & Recognition

Netsmart EHR won the following awards in the Electronic Medical Records category

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Netsmart EHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsmart EHR.

67 Likeliness to Recommend

14
Since last award

83 Plan to Renew

17
Since last award

64 Satisfaction of Cost Relative to Value

20
Since last award


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Emotional Footprint Overview

+34 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netsmart EHR?

34% Negative
4% Neutral
62% Positive

Cons

  • Charges for Enhancements
  • Less Transparent
  • Less Respectful

Feature Ratings

Average 64

Customer and Relationship Management

72

Cloud Hosting

71

Meaningful Use Certification

71

Compliance Tracking

71

Clinical Flow

71

Medical Charting

70

Handwriting Recognition

70

Healthcare Reporting and Analytics

68

E-Prescribing

66

Billing

66

Lab Integration

65

Vendor Capability Ratings

Average 65

Ease of IT Administration

49

Business Value Created

48

Ease of Implementation

47

Availability and Quality of Training

45

Usability and Intuitiveness

45

Ease of Customization

36

Ease of Data Integration

32

Quality of Features

32

Breadth of Features

28

Product Strategy and Rate of Improvement

28

Vendor Support

28

Netsmart EHR Reviews

Sandra P.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Not effective for the long term care of RCFE setti

Likeliness to Recommend

1 / 10

What differentiates Netsmart EHR from other similar products?

It is worse than other products

What is your favorite aspect of this product?

I like that I can have remote access

What do you dislike most about this product?

It’s redundant

What recommendations would you give to someone considering this product?

Don’t do it!

Cons

  • Less Friendly Negotiation
  • Leverages Incumbent Status
  • Security Frustrates

ARCHITA C.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Powerful and intuitive

Likeliness to Recommend

9 / 10

What differentiates Netsmart EHR from other similar products?

Allows multiple types of insurance and improves outcomes.

What is your favorite aspect of this product?

Accuracy is the best part

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Go for it. You wont regret it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Credible, Organized and Consistent Application

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing