Netsmart Technologies, Inc.

Netsmart EHR

5.0 /10

What is Netsmart EHR?

CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.

Company Details

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Netsmart EHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsmart EHR.

67 Likeliness to Recommend

83 Plan to Renew

63 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+34 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netsmart EHR?

34% Negative

4% Neutral

62% Positive

Cons

Under Delivered
Less Effective Service
Vendor's Interest First

Feature Ratings

Average 66

Customer and Relationship Management

Cloud Hosting

Meaningful Use Certification

Compliance Tracking

Clinical Flow

Medical Charting

Healthcare Reporting and Analytics

E-Prescribing

Billing

Lab Integration

Appointment Management

Vendor Capability Ratings

Average 65

Ease of IT Administration

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Netsmart EHR Reviews

Surya S.

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Consolidated Health Care Recording App.

Likeliness to Recommend

10 /10

What differentiates Netsmart EHR from other similar products?

Netsmart CareRecord has established an appointment management space, where patients are connected with the required specialists for their health. More so, Netsmart CareRecord includes a claim processor, where insurance bodies are captured on this application.

What is your favorite aspect of this product?

Netsmart CareRecord developed an E-prescribing feature, where online, patients can be medicated and treated. Again,. Netsmart CareRecord has cloud hosting, favorable for accessing the patients details, and for safety.

What do you dislike most about this product?

Netsmart CareRecord has transformed the messy health care industry, through the establishment of a system that captures all details and record them. The many things that a patient requires are done by Netsmart CareRecord like prescription and appointments.

What recommendations would you give to someone considering this product?

Netsmart CareRecord is an automatic tool to recommend, as there are numerous activities that the tool undertakes, electronically, and it eliminates the manual work. Again, Netsmart CareRecord creates safety, and privacy of the patients get maintained.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Himanshu S.

Role: Sales Marketing
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2021

Decent EHR

Likeliness to Recommend

7 /10

What differentiates Netsmart EHR from other similar products?

Better services provided for most of the data insights.

What is your favorite aspect of this product?

Full of data reports, helps in understanding the scenarios much better

What do you dislike most about this product?

The rate at which features are introduced and over focused on reporting only.

What recommendations would you give to someone considering this product?

A small to mid firm with needs of intrinsic reports on health reports

Pros

Caring
Reliable
Enables Productivity
Trustworthy

Cons

Inhibits Innovation
Slower Product Innovation
Less Performance Enhancing

Jessica E.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Super cloud based healthcare solution.

Likeliness to Recommend

10 /10

What differentiates Netsmart EHR from other similar products?

Ease of use.

What is your favorite aspect of this product?

It is simple to learn.

What do you dislike most about this product?

I have no dislikes.

What recommendations would you give to someone considering this product?

High recommendations.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Netsmart EHR

What is Netsmart EHR?

Company Details

Need Assistance?

Netsmart EHR Ratings

67 Likeliness to Recommend

83 Plan to Renew

63 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+34 Net Emotional Footprint

How much do users love Netsmart EHR?

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Compliance Tracking A tool that creates tasks that allow users to monitor and audit regulatory compliance within a healthcare setting.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Billing Includes invoice management, time capture, and expense tracking.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Appointment Management Includes appointment reminders, requests, and scheduling.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Netsmart EHR Reviews

Surya S.

Consolidated Health Care Recording App.

Likeliness to Recommend

Pros

Himanshu S.

Decent EHR

Likeliness to Recommend

Pros

Cons

Jessica E.

Super cloud based healthcare solution.

Likeliness to Recommend

Pros

Feature Ratings

Customer and Relationship Management

Cloud Hosting

Meaningful Use Certification

Compliance Tracking

Clinical Flow

Medical Charting

Healthcare Reporting and Analytics

E-Prescribing

Billing

Lab Integration

Appointment Management

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support