Aloha Cloud POS System Logo
Aloha Cloud POS System Logo
NCR Corporation

Aloha Cloud POS System

6.5 / 10
Category
Aloha Cloud POS System
6.5 / 10

What is Aloha Cloud POS System?

Aloha Cloud by NCR Voyix is the all-in-one cloud-based POS solution you can depend on. Featuring an easy-to-use interface, restaurant-grade hardware and next-day payment funding. With offerings to manage the restaurant at every size and stage, we’re here to grow with you.

Company Details


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Awards & Recognition

Aloha Cloud POS System won the following awards in the Restaurant POS category

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Aloha Cloud POS System Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Aloha Cloud POS System.

75 Likeliness to Recommend

93 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Aloha Cloud POS System?

8% Negative
23% Neutral
69% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Client Friendly Policies
  • Performance Enhancing

Cons

  • Less Inspiring
  • Under Delivered

Feature Ratings

Average 76

PCI Compliance

81

Payment Processing

79

Advanced Reporting Analytics

78

Advanced Compliance & Statutory

77

Workforce Management

75

Check Settlement Types

73

Integrations

73

Inventory Recipe Management

72

Kitchen Course Management

72

Multiple Venue Property Concept Support

70

Table Reservations Management

70

Vendor Capability Ratings

Average 71

Ease of IT Administration

79

Ease of Customization

77

Business Value Created

74

Ease of Implementation

74

Quality of Features

71

Availability and Quality of Training

68

Vendor Support

68

Usability and Intuitiveness

64

Product Strategy and Rate of Improvement

63

Breadth of Features

61

Ease of Data Integration

48

Aloha Cloud POS System Reviews

Sarah M.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

very straight forward, option to update system

Likeliness to Recommend

7 / 10

What differentiates Aloha Cloud POS System from other similar products?

It gives you the option to update systems for an upgraded version and is cheaper than other options. It has been very popular in the restaurant industry and many individuals are familiar with the product.

What is your favorite aspect of this product?

It is easy and to the point, Not many bells and whistles.

What do you dislike most about this product?

It is difficult to access tabs started by another coworker. There are problems faced when two or more people are working together behind the bar.

What recommendations would you give to someone considering this product?

It is cost effective and great depending on the dynamic of the restaurant.

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Trustworthy

Matthew H.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Tried and True Product With Some Aging Flaws

Likeliness to Recommend

8 / 10

What differentiates Aloha Cloud POS System from other similar products?

Aloha is a well-renowned system that a majority of restaurants use. It allows us at our work to connect restaurants to hotel services to spa services to implement different functions on our resort property

What is your favorite aspect of this product?

It is very basic and options are setup to eliminate any confusion

What do you dislike most about this product?

The system does not work well with our Hotel POS system and causes it to crash especially during busy times in the summer. The operating system is also antiquated and could be modernized.

What recommendations would you give to someone considering this product?

Play around with all the features and learn how the system works and the methods of getting the job done effectively.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Masaru T.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

NCR/Aloha was too slow & too big for its own goo

Likeliness to Recommend

3 / 10

What differentiates Aloha Cloud POS System from other similar products?

Robust and trusted and true

What is your favorite aspect of this product?

Nothing good to say. Works, but doesn't work well.

What do you dislike most about this product?

No adaptation and then promised products didn't work well.

What recommendations would you give to someone considering this product?

Look at other options

Pros

  • Reliable
  • Unique Features
  • Friendly Negotiation

Cons

  • Security Frustrates
  • Vendor Friendly Policies
  • Vendor's Interest First

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