What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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86 Likeliness to Recommend
88 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Multimedia Content
Integration with Meeting Solutions
Record, Save, and Export Canvases
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Breadth of Features
Business Value Created
MURAL Reviews
Hannah R.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2023
Slick and very nice
Likeliness to Recommend
What differentiates MURAL from other similar products?
Tons of templates to choose from to host workshops and it got an integrated timer
What is your favorite aspect of this product?
The Mural whiteboard is great for brainstorming and arranging interactive sessions
What do you dislike most about this product?
The clip art gallery is limited but also supports the user’s own images
What recommendations would you give to someone considering this product?
Ideal for creating mind maps and very easy-to-use flowcharts
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Carolyn R.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2023
Mural helps me manage projects and deadlines
Likeliness to Recommend
What differentiates MURAL from other similar products?
One of Mural's strongest points is the way it facilitates structured collaboration within a single platform. The ability to collaborate on a common project without physically being in the same location is a huge time saver.
What is your favorite aspect of this product?
It's a group effort on a massive scale. The updated aesthetic and new features are wonderful. I use it frequently for personal or academic endeavors. Another thing I really like about it is that even very large boards don't take too long to load.
What do you dislike most about this product?
File , workspace, and team management all have the potential to be perplexing. It's not as intuitive or clear to me. The ability to construct and use external plug-ins (like Figma) is something else that could be added to Mural.
What recommendations would you give to someone considering this product?
Timelines, goals, and study topics are all easier to keep track of thanks to Mural. Once it's out in the open, other people can contribute to it as well. It's helpful for group schoolwork, creative projects, and just getting ideas down on paper when no one's in the same physical space.
Pros
- Reliable
- Efficient Service
- Acts with Integrity
- Security Protects
John B.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2023
Mural is an excellent platform for group work
Likeliness to Recommend
What differentiates MURAL from other similar products?
A excellent visual aid and long-lasting record of choices made in meetings; requires little effort to produce and implement. A lot of the time, folks in meetings aren't paying attention to what others are saying. Input from the meeting participants can be graphically represented with the help of this tool. You can check the board to see how people responded if you were absent when that topic was brought up.
What is your favorite aspect of this product?
I appreciate the straightforwardness with which it provides useful means of communication. The success of large teams depends heavily on effective communication, and this tool facilitates it. Mural provides visual representation of the data we process. As a result, we are able to process more data without being overwhelmed or confused.
What do you dislike most about this product?
Some of the formatting restrictions that made it hard to group thoughts as intended have been fixed in the most recent release. More block designs and anchor point connections are two things I'd like to see included.
What recommendations would you give to someone considering this product?
Mural eliminated the need for repeated information retrieval sessions by establishing a common information model on which all teams could rapidly begin working toward a common goal.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Client Friendly Policies
