4/10 in Unified Communications

Response
Distribution
17Reviews

Mitel

Mitel Unified Communications

The cloud has changed the way the world connects and communicates. Companies are replacing the complex communications systems of the past with simple, seamless, cloud-based communications that increase productivity, reduce costs and enhance customer service. And they’re doing it with MiCloud—a powerful, scalable cloud family of platforms that delivers hosted voice, unified communications and collaboration to SMBs, enterprises and Fortune 500 companies around the world.

7.6

Composite Score

Composite
Score

7.4

CX Score

CX
Score

+73

Emotional Footprint

Emotional
Footprint

79%

Likeliness to Recommend

Likeliness
to Recommend

4/10 in Unified Communications

Response
Distribution
17Reviews
Category Features
  • Analytics Reporting
  • |
  • Call Management
  • |
  • Contact Center Solution
  • |
  • Continuous UCC
  • |
  • Mobility
  • |
  • Presence IM
  • |
  • Secure Access
  • |
  • Session Border Controller
  • |
  • Speech Access and Personal Assistant
  • |
  • Third Party Integration
  • |
  • Web Desktop Conferencing

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