Microsoft Dynamics 365 ERP Logo Award Winner Product Badge
Microsoft Dynamics 365 ERP Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Dynamics 365 ERP

7.9 / 10
Category
Microsoft Dynamics 365 ERP
7.9 / 10

What is Microsoft Dynamics 365 ERP?

Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

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Awards & Recognition

Microsoft Dynamics 365 ERP won the following awards in the Enterprise Resource Planning - Enterprise category

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Microsoft Dynamics 365 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 ERP.

83 Likeliness to Recommend

93 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 ERP?

3% Negative
5% Neutral
92% Positive

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Security Protects

Feature Ratings

Average 82

Accounting and Financial Management

86

Analytics and Reporting

84

Customer Relationship Management

83

Industry Specific Capabilities

82

Governance Risk and Compliance

82

Procurement Management

82

Job and Project Management

82

Service Management

81

Supply Chain Management

80

Human Capital Management

77

BI and Performance Management

77

Vendor Capability Ratings

Average 80

Ease of IT Administration

94

Product Strategy and Rate of Improvement

90

Breadth of Features

89

Business Value Created

89

Quality of Features

86

Ease of Customization

85

Ease of Data Integration

85

Ease of Implementation

85

Availability and Quality of Training

82

Usability and Intuitiveness

82

Vendor Support

79

Microsoft Dynamics 365 ERP Reviews

mona m.

  • Role: Finance
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic and must have product for small business

Likeliness to Recommend

10 / 10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

Costs and the customizations,ease of use ,and user friendly interface

What is your favorite aspect of this product?

I like the automatically generated reports based on save data ,required less effort and less time,saved my lots of time

What do you dislike most about this product?

I don't dislike anything about this product

What recommendations would you give to someone considering this product?

Highly recommend this product especially if they are small organizations like us because it is cost effective,efficient and time saving product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Anthony M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Grow and improve your business.

Likeliness to Recommend

7 / 10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

Very powerful. Improved efficiency. Ideal as a sales, marketing, and customer support tool.

What is your favorite aspect of this product?

Anybody who is familiar with Microsoft products will find Dynamics 365 an easy tool to learn and be proficient in. Expect better results from your IT team.

What do you dislike most about this product?

The plans are expensive and do include additional costs.

What recommendations would you give to someone considering this product?

Anybody who is a consultant, business analyst, IT project manager, developer, or accountant should consider using Dynamics 365 ERP.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nishtha G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, amazing capabilities

Likeliness to Recommend

10 / 10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

Microsoft Dynamics 365 is easy to use and a great job has been done on documentation and regular updates on new/existing features. Any other ERP does not provide this detailed explanation of its features

What is your favorite aspect of this product?

Analytical reporting and customizations that can be done to match the industry standards.

What do you dislike most about this product?

Since it is cloud based, it will always require a stable internet connection. Some small scale businesses do not have that which can hamper entering data or creating sales order/purchase orders etc.

What recommendations would you give to someone considering this product?

I would highly recommend this product because it solves problems for every business out there - large businesses, mid-sized ones or even family owned small scale businesses

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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