What is MessageBird?
The only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on MessageBird to solve their communication challenges. Our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MessageBird?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
AI Engine for CPaaS
Integration APIs
Cloud Integration
Communication APIs
Software Development Kit
Code Libraries
Online Cloud Platform
WebRTC-based Calling
Drag and Drop User Interface
MMS API
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Quality of Features
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
MessageBird Reviews
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Good product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gaurav k.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2023
Nice Feature , Developer Friendly, Easy to use
Likeliness to Recommend
What differentiates MessageBird from other similar products?
lots of extra feature like two ways sms , OTP on call , flow based templates , conversation api and all
What is your favorite aspect of this product?
UI and APi are very good to use , two way sms api , conversation api , rates are affordable .
What do you dislike most about this product?
UI is bit complex not , normal user faces difficulty in finding it.
What recommendations would you give to someone considering this product?
Best to go ahead as it is developer friendly and lots of features
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Stephen D.
- Role: Public Sector
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Fantastic product, very easy to use! Highly recomm
Likeliness to Recommend
What differentiates MessageBird from other similar products?
Biggest pro is the ease of use. Doesn't over complicate things
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing stands out
What recommendations would you give to someone considering this product?
Highly recommended for bulk texting thousands of clients per month. Easy to use. Supportive company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing