ManageEngine AssetExplorer Logo
ManageEngine AssetExplorer Logo
ManageEngine

ManageEngine AssetExplorer

6.8 / 10
Category
ManageEngine AssetExplorer
6.8 / 10

What is ManageEngine AssetExplorer?

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

Company Details


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Awards & Recognition

ManageEngine AssetExplorer won the following awards in the IT Asset Management - Midmarket category

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ManageEngine AssetExplorer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ManageEngine AssetExplorer.

78 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine AssetExplorer?

0% Negative
20% Neutral
80% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Fair

Feature Ratings

Average 77

Software Usage Metering

80

Data Import Export and Aggregation

80

End to End Lifecycle Management

78

Software Recognition Library

77

Integrated Discovery

76

Cloud License Management

76

Decentralized Management

75

Analytics and Reporting

75

Financial Analysis

75

Advanced License Management

73

Vendor Capability Ratings

Average 77

Quality of Features

86

Availability and Quality of Training

85

Ease of Customization

85

Ease of IT Administration

84

Breadth of Features

80

Usability and Intuitiveness

79

Business Value Created

76

Ease of Implementation

76

Vendor Support

73

Ease of Data Integration

72

Product Strategy and Rate of Improvement

61

ManageEngine AssetExplorer Reviews

Vasil B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Easy to user and many features and integrations.

Likeliness to Recommend

8 / 10

What differentiates ManageEngine AssetExplorer from other similar products?

The easy set up and many integrations between platforms. Good price point and UI.

What is your favorite aspect of this product?

The reporting and easy assigning.

What do you dislike most about this product?

Not very good technical support from their side

What recommendations would you give to someone considering this product?

Great service with many features for good price range.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Fellipe S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Some features disappoint

Likeliness to Recommend

7 / 10

What differentiates ManageEngine AssetExplorer from other similar products?

It was an easy setup

What is your favorite aspect of this product?

the setup

What do you dislike most about this product?

some features are not available

What recommendations would you give to someone considering this product?

do all the tests before paying for it. You have 30 days trial.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Prathamesh M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Good asset management tool

Likeliness to Recommend

9 / 10

What differentiates ManageEngine AssetExplorer from other similar products?

It is a great product when it comes to delivering asset management. It has far the best most desirable system interface, password service, remote desktop, and calendar service. The remote desktop service is a secured and efficient tool for working remotely and accessing secured data from any location. The asset management feature also includes a feature which gives a detailed overview of last login, hardware change history, and software installations. These features make ManageEngine AssetExplorer a unique tool, very different from its competitors. It is a highly effective tool in large organizations.

What is your favorite aspect of this product?

The remote control capabilities is my favorite aspect of this product. It is highly functional and provides a breadth of features that allows my team to remote access end users machine by connecting to their active sessions and actively working on their system. This makes it quicker to respond to their issues and effective to work on their machines. This feature has made our department more responsive to issues and we are able to find solution to multiple issues happening at same time.

What do you dislike most about this product?

There is an record merging issue, it is hard to merge multiple records of customers belonging to the same issue. This leads to functional problem in tracking the issues. If records are merged if would be easy to search back on those record to track progress of a particular issue. The other issue is with reporting, it is hard to report internal issues with the tool. The customer service team does provide some relief to this issue, but it takes plenty amount to resolve issues.

What recommendations would you give to someone considering this product?

I highly recommend this product to organizations seeking to explore options on asset management. This tool is highly efficient tool on asset management and does provide various services and features to perform various asset management functions. Remote operations capabilities is the turning point for the purchase. Overall, a good tool providing high efficiency and high magnitude of use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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