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Mailjet Logo
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Mailjet

8.4 / 10
Category
Mailjet
8.4 / 10

What is Mailjet?

Our intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools.

Company Details


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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Sales Intelligence & Conversion Rates

100

Text Messaging

100

Surveys and Polling

100

Segmentation

96

Auto-Responders

91

Campaign Management

91

Email Delivery

89

SPAM Compliance

86

Basic Reporting and Analytics

86

Email Templates

85

Content Authoring

84

Vendor Capability Ratings

Average 85

Breadth of Features

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

100

Vendor Support

100

Availability and Quality of Training

96

Business Value Created

96

Mailjet Reviews

mayur k.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good and reliable product

Likeliness to Recommend

9 / 10

What differentiates Mailjet from other similar products?

Accessibility

What is your favorite aspect of this product?

Simple and reliable

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

It's a good product

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Acts with Integrity

Lisa C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Mailjet- An Ultimate Marketing Solution

Likeliness to Recommend

9 / 10

What differentiates Mailjet from other similar products?

Mailjet is a tool that is available at relatively low cost. Its affordability with such features is attractive for the users’. The dashboard is pretty intuitive and simple to manage. The templates that it offers are very nice. Already available data is useful along with efficient customer support.

What is your favorite aspect of this product?

Mailjet has an interface that is very easy to use. It is simple to comprehend by the user. It further offers free trial to the user that encourages the user to try this software and get familiar with the features. It consists of 5 languages in its interface that is convenient for users to understand. It offers a variety of template options as well.

What do you dislike most about this product?

This software offers the pricing plan that is little pricy in case a person misses any emails. This causes to add amount into the bill. The option of editor might lag at times which agitates the user while working. The transactional SMS features is difficult to understand. Documentation is not much impressive as well.

What recommendations would you give to someone considering this product?

Mailjet needs to work on its documentation feature. Need to improve the options and quality as well. The efficiency of editor needs to get better. More options should be added to the feature of segmentation that would enhance the users’ experience.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Emily B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Excellent Email Management Software"

Likeliness to Recommend

8 / 10

What differentiates Mailjet from other similar products?

Mailjet is easy to use and set up, but the price is a bit high compared to other programs.

What is your favorite aspect of this product?

The free edition of Mailjet teaches you how to plan, design, and execute a successful email marketing campaign with its many features. It's possible to track how often and what your consumers click thanks to the A/B testing you may do. With this data, you can make choices to enhance your template.

What do you dislike most about this product?

If you're going to be sending out a lot of emails throughout the course of a day, you should at least have a maximum of 200. I'm not saying that's terrible; I just think it should be a little higher. Campaigns may benefit from additional data and feedback if they are allowed to send 300 emails every day.

What recommendations would you give to someone considering this product?

Even if you're just going to send 200 emails every day, this is a good number to aim for. Even though it is acceptable to me, I believe it might be a little higher. Allowing campaigns to send 300 emails each day might provide more data and feedback for campaigns.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time