Sinch

Mailjet

8.4 /10

What is Mailjet?

Our intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools.

Company Details

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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Sales Intelligence & Conversion Rates

100

Text Messaging

100

Surveys and Polling

100

Segmentation

Auto-Responders

Campaign Management

Email Delivery

SPAM Compliance

Basic Reporting and Analytics

Email Templates

Content Authoring

Vendor Capability Ratings

Average 85

Breadth of Features

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

100

Vendor Support

100

Availability and Quality of Training

Business Value Created

Mailjet Reviews

Gajendra S.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Tons of impressive auto-responders

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

The system offers email templates to help get you through the process of email creation in a capable fashion. It also has very formidable and powerful contact management and integration.

What is your favorite aspect of this product?

Pricing is actually fairly reasonable, especially when compared to some of the other platforms you may come across. The drag-and-drop tools allow us to set up automated actions and events. This makes handling large campaigns even easier.

What do you dislike most about this product?

While they are still up and coming, and are working on new exciting features, account set up can be difficult and time-consuming. However, Mailjet is definitely a must-see because of the tools and ability they provide for their email marketing solutions.

What recommendations would you give to someone considering this product?

It has a very solid list management system, great automation, and reporting is very good as well. They have a very generous free plan that you can take advantage of while getting started.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Manvir S.

Role: C-Level
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

The best Email marketing product

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

Mailjet makes it easy to create email campaigns. The process only takes a few steps, which involves filling out the campaign details one at a time. For a regular bulk email product, it is cost effective.

What is your favorite aspect of this product?

Mailjet allows you to test up to 10 variations which helps do A/B testing properly and decide the campaign in the best way.

What do you dislike most about this product?

Yes, it has a restricted 25 templates only and further sleek designs are not available.

What recommendations would you give to someone considering this product?

It is a great email sending product with a great Free version too. There is lots one can do with the product specially if one has a regular email sending requirement.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Yuris G.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Effective Email Markeitng Solution

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

With this email, it is easy to build, send and monitor email campaigns. It is very effective

What is your favorite aspect of this product?

I like that using Mailjet is easy The software is affordable and makes email marketing easy

What do you dislike most about this product?

No issues with Mailjet. It makes everything easy.

What recommendations would you give to someone considering this product?

I recommend Mailjet for email marketing as it has powerful features and has been very effective.

Pros

Helps Innovate
Performance Enhancing
Unique Features
Efficient Service

Mailjet

What is Mailjet?

Company Details

Need Assistance?

Mailjet Ratings

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Mailjet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Text Messaging The capability to send messages by SMS in addition to email.

Surveys and Polling Ability to survey customers and gather feedback.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Email Delivery The ability to send email to large number of recipients at-scale.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Email Templates The ability to create and curate email templates based off of approved brand standards.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Mailjet Reviews

Gajendra S.

Tons of impressive auto-responders

Likeliness to Recommend

Pros

Manvir S.

The best Email marketing product

Likeliness to Recommend

Pros

Yuris G.

Effective Email Markeitng Solution

Likeliness to Recommend

Pros

Feature Ratings

Sales Intelligence & Conversion Rates

Text Messaging

Surveys and Polling

Segmentation

Auto-Responders

Campaign Management

Email Delivery

SPAM Compliance

Basic Reporting and Analytics

Email Templates

Content Authoring

Vendor Capability Ratings

Breadth of Features

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Business Value Created