What is Mailchimp?
Everyone starts small. But with the right resources, you can execute big plans. MailChimp’s features are powerful enough for Fortune 500 companies at a price point that works for anyone. You know your business. We’ll help you grow it.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Segmentation
Mobile Optimized
Contact Database
Auto-Responders
A/B Testing
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Quality of Features
Breadth of Features
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
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Mailchimp Reviews
Niharika M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
easy for marketing purpose
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
fast and reliable service
What is your favorite aspect of this product?
the marketing and automation part
What do you dislike most about this product?
nothing much to dislike
What recommendations would you give to someone considering this product?
i'll suggest to all my friends
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alexis P.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Mar 2024
Mailchimp Has Great Capabilities
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp has been a reliable solution that has improved email marketing at our workplace. It stands out from the rest due to its affordability and efficiency.
What is your favorite aspect of this product?
My favorite aspect about Mailchimp is its affordability. More so, I love the simplicity of the features of Mailchimp.
What do you dislike most about this product?
Mailchimp has been working so well for us. No dislikes for Mailchimp.
What recommendations would you give to someone considering this product?
Mailchimp has been a great tool. I highly recommend Mailchimp.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Aung Pyae O.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
Easy to use, time saving and cost effective
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Free plan includes really useful features than other similar products
What is your favorite aspect of this product?
Pre built templates and forms are really useful and time saving.
What do you dislike most about this product?
Delivery problems occur sometimes
What recommendations would you give to someone considering this product?
If you are starting to use Email Marketing Tool, MailChimp is the best one compared to others.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing