What is Kissflow?

Kissflow is simple for business users to create powerful apps, processes, or case boards that are natively integrated and flexible. Automate workflows in a drag-and-drop no-code visual studio, and use the same platform for development, testing, and production.

Company Details


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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.

67 Likeliness to Recommend

85 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative
24% Neutral
76% Positive

Pros

  • Efficient Service
  • Reliable
  • Acts with Integrity
  • Performance Enhancing

Cons

  • Under Delivered

Feature Ratings

Average 78

Process Management

83

Knowledge and Document Management

83

BPM Workflow and Approvals

80

Process Simulation and Execution

79

Collaboration

79

Analytics and Reporting

79

Process Modelling and Design

78

Form and Report Building

78

Process Monitoring and Optimization

77

Business Rules Management

77

Deployment

75

Vendor Capability Ratings

Average 78

Ease of Customization

97

Ease of IT Administration

83

Usability and Intuitiveness

81

Quality of Features

80

Ease of Data Integration

78

Product Strategy and Rate of Improvement

77

Breadth of Features

76

Ease of Implementation

67

Vendor Support

67

Availability and Quality of Training

63

Business Value Created

58

Kissflow Reviews

Luisa G.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Tool very functional and easy to use, I love it.

Likeliness to Recommend

8 / 10

What differentiates Kissflow from other similar products?

This application is distinct from others because it is both less expensive and more feature-rich than its competitors, in addition to being simpler to operate.

What is your favorite aspect of this product?

I appreciate how flexible the Kissflow platform is, allowing us to tailor its features to meet the needs of any of our divisions. The low learning curve and user-friendly design of its interface mean that you won't need substantial training to put its features to use. For example, we make use of and give due consideration to the system's data and process analysis features, which generate daily reports based on all the data currently being processed; these reports help us spot potential problems in advance, allowing us to respond quickly with effective solutions.

What do you dislike most about this product?

While it's true that the Kissflow platform has enormous potential because of the tremendous boost it can give any company, there are crucial considerations that I did not like, such as their customer care. Keep in mind that there are many different tools available on this platform, and while we've mastered some of them, there were times when we needed assistance or a feasible solution, but didn't get it until it was too late.

What recommendations would you give to someone considering this product?

We now have effective departmental administration with the aid of the Kissflow platform, thus I would advise using it. Thanks to the available customization capabilities, we were able to tailor kissflow's features by division to better suit the needs of our different teams. Since this platform generates useful reports, we can quickly analyze data and streamline operations to find and apply answers to pressing issues. And there is no doubt that the efficacy of any method we choose to employ has increased.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Teri T.

  • Role: Finance
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to use and update.

Likeliness to Recommend

7 / 10

What differentiates Kissflow from other similar products?

The ease to use.

What is your favorite aspect of this product?

The training manuals and resources.

What do you dislike most about this product?

Task list formats could be improved. Easier export of approval document for storage on corporate network; rather than relying on leaving it all in Kissflow. We upload invoices as pdf then download the approval workflow, but need to manually merge the two files.

What recommendations would you give to someone considering this product?

Map the process before implementing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michelle M.

  • Role: Operations
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2020

Well Rounded Product

Likeliness to Recommend

10 / 10

What differentiates Kissflow from other similar products?

One stop shop

What is your favorite aspect of this product?

Interface is easy to use

What do you dislike most about this product?

Cost could be lower

What recommendations would you give to someone considering this product?

Have a trial run

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Cons

  • Less Transparent

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