KissFlow BPM Customer Reviews 2023

What is KissFlow BPM?

KiSSFLOW is one of the most simplest of BPM Tools available to you, the intuitive 5-step workflow wizard makes designing every workflow process a joy, making it the mot preferred amongst top bpm softwares. The ability to integrate KiSSFLOW with numerous solutions used at work makes KiSSFLOW the ideal cloud bpm software at organisations looking to integrate and automated their workflows.

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KissFlow BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on KissFlow BPM.

66 Likeliness to Recommend

85 Plan to Renew

Up 1
Since last award

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love KissFlow BPM?

0% Negative

24% Neutral

76% Positive

Pros

Efficient Service
Reliable
Acts with Integrity
Performance Enhancing

Cons

Under Delivered

Feature Ratings

Average 78

Knowledge and Document Management

83

Process Management

82

BPM Workflow and Approvals

80

Process Simulation and Execution

79

Collaboration

79

Analytics and Reporting

79

Process Modelling and Design

78

Form and Report Building

78

Process Monitoring and Optimization

77

Business Rules Management

77

Deployment

75

Vendor Capability Ratings

Average 78

Ease of Customization

97

Ease of IT Administration

83

Usability and Intuitiveness

81

Quality of Features

80

Ease of Data Integration

78

Product Strategy and Rate of Improvement

77

Breadth of Features

76

Vendor Support

67

Ease of Implementation

66

Availability and Quality of Training

63

Business Value Created

59

KissFlow BPM Reviews

Teri T.

Role: Finance
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2020

Easy to use and update.

Likeliness to Recommend

7 / 10

What differentiates KissFlow BPM from other similar products?

The ease to use.

What is your favorite aspect of this product?

The training manuals and resources.

What do you dislike most about this product?

Task list formats could be improved. Easier export of approval document for storage on corporate network; rather than relying on leaving it all in Kissflow. We upload invoices as pdf then download the approval workflow, but need to manually merge the two files.

What recommendations would you give to someone considering this product?

Map the process before implementing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Michelle M.

Role: Operations
Industry: Retail
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted May 2020

Well Rounded Product

Likeliness to Recommend

10 / 10

What differentiates KissFlow BPM from other similar products?

One stop shop

What is your favorite aspect of this product?

Interface is easy to use

What do you dislike most about this product?

Cost could be lower

What recommendations would you give to someone considering this product?

Have a trial run

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Inspires Innovation

Cons

Less Transparent

Jerry M.

Role: C-Level
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

The KissFlow BPM is highly rated in my company

Likeliness to Recommend

9 / 10

What differentiates KissFlow BPM from other similar products?

The multitude of functionality. I was impressed with the results immediately. Therefore, I give the full 5 stars review.

What is your favorite aspect of this product?

The ability to compare features and find workflow automation tools that are way more effective.

What do you dislike most about this product?

I liked everything, so it is hard to report anything negative.

What recommendations would you give to someone considering this product?

To be selective in the workflow automation tools vendor. Having a company like KissFlow BPM lets your mind be at ease.

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Most Popular KissFlow BPM Comparisons

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KissFlow BPM

KissFlow BPM

What is KissFlow BPM?

Company Details

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Awards & Recognition

KissFlow BPM Ratings

66 Likeliness to Recommend

85 Plan to Renew

Up 1Since last award

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love KissFlow BPM?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Deployment Includes ability to execute business models in real-time production environments through BPMN; allows for full build-test-edit-deploy cycles of business models.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

KissFlow BPM Reviews

Teri T.

Easy to use and update.

Likeliness to Recommend

Pros

Michelle M.

Well Rounded Product

Likeliness to Recommend

Pros

Cons

Jerry M.

The KissFlow BPM is highly rated in my company

Likeliness to Recommend

Pros

Most Popular KissFlow BPM Comparisons

Oracle Business Process Management

SAP Business Workflow

Airtable

CMW Platform

Claris FileMaker

Nintex Workflow Automation

Up 1
Since last award

Feature Ratings

Knowledge and Document Management

Process Management

BPM Workflow and Approvals

Process Simulation and Execution

Collaboration

Analytics and Reporting

Process Modelling and Design

Form and Report Building

Process Monitoring and Optimization

Business Rules Management

Deployment

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Implementation

Availability and Quality of Training

Business Value Created