Khoros Social Media Management

What differentiates Khoros Social Media Management from other similar products?

The efficient features of Khoros Social Media Management make it so reliable. Khoros Social Media Management is easy to implement.

What is your favorite aspect of this product?

I like the reliability of Khoros Social Media Management. Khoros Social Media Management is amazing and affordable.

What do you dislike most about this product?

I do not dislike Khoros Social Media Management at all. Khoros Social Media Management is the best

What recommendations would you give to someone considering this product?

I highly recommend Khoros Social Media Management.

What differentiates Khoros Social Media Management from other similar products?

Khoros unified inbox is brilliant. It puts all social media messages in one place, thereby providing a birds eye view of incoming messages and responses. Making it difficult to miss conversations and easy to search through past posts and messages.

What is your favorite aspect of this product?

From the perspective of my day to day job role, I interact more with the analytical part of Khoros and it is what I fancy most about this software program. With Khoros, all engagement data from every social network where my company has a presence ,is in one place ,thereby making it easier for me to compare data metrics from one social media platform with another. I can also conveniently generate reports without necessarily needing to make use of spreadsheets.

What do you dislike most about this product?

The search mechanism on Khoros mobile app is cumbersome and sometimes outrightly fails to work. Page load speed can simply be more modern as well.

What recommendations would you give to someone considering this product?

If one can get past the mobile app which can sometimes be cumbersome , Khoros is an effective tool for social media management.

What differentiates Khoros Social Media Management from other similar products?

Khoros is able to translate our activities across every social media platform where-in we have a presence, into configurable metric and data dashboards , that enables my department to measure the impact and effectiveness of our social media sales and marketing efforts.

What is your favorite aspect of this product?

The ability to access real time conversations with our audience across multiple social media channels , from a single, integrated dashboard is my favorite aspect of this product. Being able to access real time conversations and take action across all our social media accounts from a single dashboard , ensures that our social media marketing efforts are integrated and in tandem with each other.

What do you dislike most about this product?

There is no provision to check Tiktok comments directly from our Khoros account. Rather, we have to check comments on our Tiktok profile directly from the Tiktok platform. I also think that Khoros need to be re-designed to be more intuitive as this will make the platform easy to navigate , which is currently not the case.

What recommendations would you give to someone considering this product?

While Khoros is quite limited on automation, it is important to leverage its limited automation workflow mechanisms to manage routine tasks, track campaigns and save the sales team critical work time.