Xperience by Kentico Logo Award Winner Product Badge
Xperience by Kentico Logo Award Winner Product Badge
Kentico Software

Xperience by Kentico

8.4 /10
Category
Xperience by Kentico
8.4 /10

What is Xperience by Kentico?

Kentico is an award-winning provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster.

Company Details


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Awards & Recognition

Xperience by Kentico won the following awards in the Digital Experience - Midmarket category

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Xperience by Kentico Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Xperience by Kentico.

84 Likeliness to Recommend

3
Since last award

93 Plan to Renew

7
Since last award

79 Satisfaction of Cost Relative to Value

7
Since last award


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Xperience by Kentico?

4% Negative
14% Neutral
82% Positive

Pros

  • Trustworthy
  • Transparent
  • Respectful
  • Friendly Negotiation

Feature Ratings

Average 81

Content Security

85

Web Publishing Capabilities

83

Content Repository

83

Management Interface

82

Analytics and Reporting

81

Multi Channel Support

81

Translation Facilitation

79

Standard Templates

78

Digital Asset Management

77

E-Commerce Integration

76

Vendor Capability Ratings

Average 79

Ease of Implementation

93

Ease of IT Administration

92

Usability and Intuitiveness

90

Quality of Features

88

Ease of Data Integration

84

Vendor Support

83

Business Value Created

80

Availability and Quality of Training

78

Breadth of Features

78

Product Strategy and Rate of Improvement

78

Ease of Customization

70

Xperience by Kentico Reviews

Kyle C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Kentico is high end CMS product at a low cost.

Likeliness to Recommend

9 /10

What differentiates Xperience by Kentico from other similar products?

Kentico is on par with the feature and functionality of many large CMS providers in the space for the fraction of the cost.

What is your favorite aspect of this product?

Customizable platform with a large opportunity for custom development and integration.

What do you dislike most about this product?

The analytics and marketing features are sub-par compared to other marketing specific platforms in the market.

What recommendations would you give to someone considering this product?

Make sure you find the right implementation partner when enabling as the setup is one of the most important steps in ensuring usability for back end users once you launch.

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Security Protects

Chris H.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Definitely worth checking out

Likeliness to Recommend

8 /10

What differentiates Xperience by Kentico from other similar products?

The speed of the administration interface is crazy fast.

What is your favorite aspect of this product?

Overall UI and speed of use.

What do you dislike most about this product?

It is still young so it is lacking some features I would like to see added soon.

What recommendations would you give to someone considering this product?

Consider what you need a CMS to do and make sure you are getting everything you need.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Fair
  • Helps Innovate

Cons

  • Commodity Features

Todd F.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to learn but expensive

Likeliness to Recommend

8 /10

What differentiates Xperience by Kentico from other similar products?

In many ways, Xperience is the industry standard. Similar products are available, but they aren't as easy to master or have the functionality provided by Xperience.

What is your favorite aspect of this product?

Xperience offers an intuitive interface for managing our website. I have let other staff members create and update content in the past because I didn't feel comfortable making changes to our site. With Xperience, my mindset has changed, and I am willing to make updates when needed. I feel comfortable with the tools provided.

What do you dislike most about this product?

The cost. Xperience is a great tool, but the cost has increased significantly over the last three years. If we ever make a change to a different option, it will not be because of service or quality, it will be because of cost.

What recommendations would you give to someone considering this product?

Find a trustworthy partner to help develop and execute your Xperience integration. Once you have the tools up and running, you will be thankful that you had a partner help you maneuver through the initial stages.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Respectful

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