7/16 in IT Service Management

Response
Distribution
25Reviews

Ivanti

Ivanti IT Service Management

Gain all the ITSM functionality you need—problem, change and release management, configuration management, incident management, issue tracking, and more. Sustain an enterprise-class service management operation in a solution that’s easy to use and own.

8.0

Composite Score

Composite
Score

8.3

CX Score

CX
Score

+86

Emotional Footprint

Emotional
Footprint

83%

Likeliness to Recommend

Likeliness
to Recommend

7/16 in IT Service Management

Response
Distribution
25Reviews
Category Features
  • Business Application Integration
  • |
  • End User Self Serve
  • |
  • End User Support Solutions
  • |
  • Integrated Knowledge Management
  • |
  • Integration With IT Tools
  • |
  • Multi Device Capability
  • |
  • Multi-Site Functionality
  • |
  • Reporting
  • |
  • Service Catalog
  • |
  • Systems Management Integration
  • |
  • Technician Administration

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Product Reviews

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Neutral
7/10

Information Technology

tons of useful functionality very complex though

Vendor Capability Satisfaction

  • 3
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  • 3
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