What is IntelePeer?
Omni-channel communications integrated seamlessly into your customer experience and business workflows for a complete business communications solution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IntelePeer?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Communication APIs
Integration APIs
Code Libraries
Online Cloud Platform
Cloud Integration
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Quality of Features
IntelePeer Reviews
DULEEP W.
- Role: C-Level
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Dec 2021
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Brandon D.
- Role: Operations
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates IntelePeer from other similar products?
I have not used any other systems like it
What is your favorite aspect of this product?
Reliability
What do you dislike most about this product?
The cost is always a pain point for my management
What recommendations would you give to someone considering this product?
It does the job
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
User friendly
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy