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InformaCast Logo Award Winner Product Badge
Singlewire Software

InformaCast

7.7 / 10
Category
InformaCast
7.7 / 10

What is InformaCast?

Singlewire Software is the developer of InformaCast, a leading software solution for fast and reliable emergency notifications. More than 7,000 organizations in over 50 countries use InformaCast for emergency mass notifications. Whether it’s an active shooter, severe weather, or another crisis situation, this award-winning software reaches mobile and on-premises devices with critical safety information. By giving organizations the means to develop a connected ecosystem of devices, InformaCast provides that speed and reach needed to share the right information, with the right people, at the right time.

Company Details


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Awards & Recognition

InformaCast won the following awards in the Emergency Notification category

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InformaCast Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on InformaCast.

89 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love InformaCast?

9% Negative
8% Neutral
83% Positive

Pros

  • Enables Productivity
  • Respectful
  • Security Protects
  • Unique Features

Feature Ratings

Average 83

Message Status Reporting

89

Contact Information Encryption

88

Single Sign-On (SSO)

87

Weather Alert

86

Voice Recorded Alerts

86

Location-Based Notification

84

Scheduled Messaging

84

Sequential Processing

84

Distribution Lists

83

Multi-Channel Mass Notification

83

Multi-Language Support

81

Vendor Capability Ratings

Average 82

Ease of IT Administration

95

Usability and Intuitiveness

92

Availability and Quality of Training

89

Quality of Features

89

Product Strategy and Rate of Improvement

86

Ease of Implementation

84

Ease of Data Integration

81

Vendor Support

81

Business Value Created

80

Ease of Customization

78

Breadth of Features

74

InformaCast Reviews

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2020

An incredible mass notification system.

Likeliness to Recommend

9 / 10

Pros

  • Respectful
  • Reliable
  • Unique Features
  • Acts with Integrity

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor Friendly Policies
  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2020

Excellent Product

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naline L.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

Allows Awesome Collaboration with First Responders

Likeliness to Recommend

10 / 10

What differentiates InformaCast from other similar products?

Ease of use and training videos are top notch.

What is your favorite aspect of this product?

The 911 and emegency, on campus alerting for Code Red or other events.

What do you dislike most about this product?

The lack of a better mobile application and that it takes a couple steps to login from the web interface.

What recommendations would you give to someone considering this product?

Make sure that the current phones in your environment are compatible with the features you are wanting to use with InformaCast. We had old phones that did not allow descriptions to be placed in notifications (emails and text messages). We had to upgrade all of our existing phones to become compatible, but it was worth it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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