HxGN EAM Logo
HxGN EAM Logo
Hexagon PPM

HxGN EAM

5.2 /10
Category
HxGN EAM
5.2 /10

What is HxGN EAM?

HxGN EAM (formerly Infor EAM) is best-in-class asset management software that can help you digitize and optimize your maintenance operation to reach new levels of efficiency. It is a purpose-built asset management software that's ready to scale and transform with your organization.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

HxGN EAM Ratings

Real user data aggregated to summarize the product performance and customer experience.

70 Likeliness to Recommend

90 Plan to Renew

100 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+57 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HxGN EAM?

0% Negative
51% Neutral
49% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Over Delivered

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Leverages Incumbent Status

Feature Ratings

Average 58

Decentralized Management

85

Analytics and Reporting

77

End to End Lifecycle Management

75

Preventative and Corrective Maintenance

50

Work Order Management

50

Financial Analysis

49

User Configurable Fields

0

Vendor Capability Ratings

Average 58

Ease of Implementation

100

Availability and Quality of Training

83

Ease of Customization

66

Usability and Intuitiveness

54

Business Value Created

51

Breadth of Features

49

Ease of IT Administration

49

Ease of Data Integration

32

Vendor Support

8

Product Strategy and Rate of Improvement

-12

Quality of Features

-12

HxGN EAM Reviews

York B.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Powerful software, light on training and intuition

Likeliness to Recommend

7 /10

What differentiates HxGN EAM from other similar products?

I have not used any others like this

What is your favorite aspect of this product?

Honestly i don’t know because I know we aren’t using this software properly or to its full potential.

What do you dislike most about this product?

Clunky and not intuitive. Updates seem to make it harder to use.

What recommendations would you give to someone considering this product?

Make sure it does what you want it to do

Pros

  • Inspires Innovation
  • Respectful
  • Includes Product Enhancements

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Leverages Incumbent Status

Mergenshagai N.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Best tool to organize Enterprise asset

Likeliness to Recommend

8 /10

What differentiates HxGN EAM from other similar products?

EAM has the unique features that help you to save cost

What is your favorite aspect of this product?

This EAM shows all the cost of the asset, make it easier for managers to replace or keep the assets

What do you dislike most about this product?

There are no auto-refresh features on the review work request screen.

What recommendations would you give to someone considering this product?

It is best to understand the system fully before purchasing this product. Some of the features are mostly for huge enterprises

Pros

  • Trustworthy
  • Efficient Service
  • Fair
  • Includes Product Enhancements