What is HxGN EAM?
HxGN EAM (formerly Infor EAM) is best-in-class asset management software that can help you digitize and optimize your maintenance operation to reach new levels of efficiency. It is a purpose-built asset management software that's ready to scale and transform with your organization.
Company Details
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Get AssistanceHxGN EAM Ratings
Real user data aggregated to summarize the product performance and customer experience.
70 Likeliness to Recommend
90 Plan to Renew
100 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+57 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HxGN EAM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Over Delivered
Cons
- Inhibits Innovation
- Slower Product Innovation
- Leverages Incumbent Status
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Decentralized Management
Analytics and Reporting
End to End Lifecycle Management
Preventative and Corrective Maintenance
Work Order Management
Financial Analysis
User Configurable Fields
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Quality of Features
HxGN EAM Reviews
York B.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2023
Powerful software, light on training and intuition
Likeliness to Recommend
What differentiates HxGN EAM from other similar products?
I have not used any others like this
What is your favorite aspect of this product?
Honestly i don’t know because I know we aren’t using this software properly or to its full potential.
What do you dislike most about this product?
Clunky and not intuitive. Updates seem to make it harder to use.
What recommendations would you give to someone considering this product?
Make sure it does what you want it to do
Pros
- Inspires Innovation
- Respectful
- Includes Product Enhancements
Cons
- Inhibits Innovation
- Slower Product Innovation
- Leverages Incumbent Status
Mergenshagai N.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
Best tool to organize Enterprise asset
Likeliness to Recommend
What differentiates HxGN EAM from other similar products?
EAM has the unique features that help you to save cost
What is your favorite aspect of this product?
This EAM shows all the cost of the asset, make it easier for managers to replace or keep the assets
What do you dislike most about this product?
There are no auto-refresh features on the review work request screen.
What recommendations would you give to someone considering this product?
It is best to understand the system fully before purchasing this product. Some of the features are mostly for huge enterprises
Pros
- Trustworthy
- Efficient Service
- Fair
- Includes Product Enhancements