Sumo Logic Cloud SOAR Logo
Sumo Logic Cloud SOAR Logo
Sumo Logic

Sumo Logic Cloud SOAR

7.5 / 10
Category
Sumo Logic Cloud SOAR
7.5 / 10

What is Sumo Logic Cloud SOAR?

Cloud SOAR (Formerly IncMan SOAR) improves incident response time with flexible workflow automation across tools and teams. Machine learning distinguishes real threats from false positives to reduce alert fatigue.

Company Details


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Sumo Logic Cloud SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sumo Logic Cloud SOAR.

82 Likeliness to Recommend

87 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sumo Logic Cloud SOAR?

6% Negative
0% Neutral
94% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 75

Collective Analytics Layer

78

Orchestrate & Automate

78

Capable of Use Case Development

77

Dashboards

77

Integration Capabilities

77

Team Collaboration

76

Integration with IR Management

76

Playbooks/Runbooks and Workflow Builder

75

Automated Phishing Handling

74

Feedback Loop

73

Case Management

73

Vendor Capability Ratings

Average 75

Availability and Quality of Training

94

Ease of Customization

94

Ease of IT Administration

94

Business Value Created

90

Breadth of Features

88

Ease of Data Integration

88

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

88

Vendor Support

84

Quality of Features

83

Ease of Implementation

81

Sumo Logic Cloud SOAR Reviews

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2023

Great product

Likeliness to Recommend

10 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Yogesh G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Security orchestration, automation & response

Likeliness to Recommend

9 / 10

What differentiates Sumo Logic Cloud SOAR from other similar products?

ServiceNow

What is your favorite aspect of this product?

Strong incident response tools: Sumo Logic Cloud SOAR offers a full range of incident response tools, including triage, investigation, remediation, and reporting. Workflow automation: Sumo Logic Cloud SOAR can automate numerous incident response-related procedures, enabling security staff to concentrate on more strategic work. Collaboration: Security teams can work successfully together by exchanging information and planning their activities thanks to Sumo Logic Cloud SOAR. Scalability: Sumo Logic Cloud SOAR is adaptable enough to accommodate the demands of businesses of all sizes.

What do you dislike most about this product?

Since Sumo Logic Cloud SOAR is a subscription-based service, some businesses may find the price to be unaffordable. Learning curve: Sumo Logic Cloud SOAR is a complicated technology, and security teams may need some time to become proficient with it. Integrations might be difficult for some organisations since Sumo Logic Cloud SOAR has to be integrated with other security products.

What recommendations would you give to someone considering this product?

Sumo Logic Cloud SOAR, as a whole, is a potent security orchestration, automation, and response platform that may assist organisations in strengthening their incident response capacities. Before deciding on Sumo Logic Cloud SOAR, organisations should thoroughly examine their demands as the platform is complicated and potentially expensive.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Effective Service

Astha C.

  • Role: Student Academic
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use

Likeliness to Recommend

10 / 10

What differentiates Sumo Logic Cloud SOAR from other similar products?

IT saves time

What is your favorite aspect of this product?

Technical view

What do you dislike most about this product?

review part

What recommendations would you give to someone considering this product?

please use it in your company

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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