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IncidentMonitor™ ITIL Service Desk Software

IncidentMonitor™ Service Desk Software is designed for ANY organization (small/mid-sized to enterprise), looking for a SaaS or on-premise software solution to support the service organization. With IncidentMonitor™, companies can support their ITIL® as well as non-ITIL® processes using a SaaS or on-premise application access model.

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Composite Score

8.8

CX Score

+100

Emotional Footprint

93%

Likeliness to Recommend

3

Reviews

Reports on iPad

IncidentMonitor™ ITIL Service Desk Software Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

IncidentMonitor™ ITIL Service Desk Software has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Dive Into Data

Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.

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