What is IGT ADVANTAGE®?
Get the power to manage and monetize every screen, player, and space. Streamline operations, increase actionable data, and configure your floor for maximum velocity.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
95 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+60 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IGT ADVANTAGE®?
Pros
- Respectful
- Acts with Integrity
- Fair
- Altruistic
Cons
- Under Delivered
- Less Transparent
- Vendor's Interest First
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Slot Management, Accounting & Reporting
Marketing & Loyalty Management
Cage & Vault
Cashless
Pit & Table Management
Slot Floor Management
Display Management
Multi Site Support
Mobile Player Experience
Credit & Collections
Bonusing & Promotions
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
IGT ADVANTAGE® Reviews
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Mar 2021
reliable but costly
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Cons
- Charges for Enhancements
- Leverages Incumbent Status
- Less Generous
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Oct 2020
Lack of Training at implementation disappoints.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Respectful
Cons
- Charges for Enhancements
- Less Effective Service
- Less Caring
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Oct 2020
great service, great products
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Charges for Enhancements
- Less Efficient Service
- Vendor Friendly Policies