IBM

IBM Service Assurance

IBM creates solutions for more instrumented, interconnected, and intelligent systems, allowing you to launch smarter services, drive smarter operations, and build smarter networks.

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Composite Score

Composite
Score

+69

Emotional Footprint

Emotional
Footprint

83%

Likeliness to Recommend

Likeliness
to Recommend

Telecommunication Service Assurance

Response
Distribution
2Reviews
Category Features
  • Analytics and Reporting
  • |
  • Communications
  • |
  • Element Management
  • |
  • Fault Management
  • |
  • Fraud Control
  • |
  • Network Management
  • |
  • Performance Management
  • |
  • Service Management
  • |
  • SLA Monitoring
  • |
  • Transmission Media
  • |
  • Trouble Ticket Management

Sample Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Product Scorecard

Dive Into Data

Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.

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