All Reviews

Response
Distribution
31Reviews

IBM

IBM ExperienceOne

IBM ExperienceOne makes this type of personalization possible at scale: across thousands of clients and millions of customers all using multiple devices and channels. IBM ExperienceOne makes customer engagement faster and easier with proven solutions that easily connect to leave no customer-facing team—or customer—behind.

8.5

Composite Score

Composite
Score

--

CX Score

CX
Score

+90

Emotional Footprint

Emotional
Footprint

82%

Likeliness to Recommend

Likeliness
to Recommend

All Reviews

Response
Distribution
31Reviews

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  • Version and Module Satisfaction Levels
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Product Reviews

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Recommends
9/10

Sales and Marketing

Excellent application, easy to use

Vendor Capability Satisfaction

  • 4
  • 3
  • 4
  • 4
  • 4
  • 4
  • 3
  • 4
  • 3
  • 4
  • 3

Product Feature Satisfaction

  • 3
  • Advanced Campaign Management
  • 4
  • Advanced Data Segmentation
  • 3
  • Community Marketing Management
  • 4
  • Email Marketing Automation
  • 4
  • Marketing Analytics
  • 4
  • Marketing Asset Management
  • 4
  • Marketing Operations Management
  • 3
  • Marketing Workflow Management
  • 4
  • Mobile Marketing Management
  • 3
  • Multi Channel Integration
  • 3
  • Social Media Marketing Management