IBM

IBM ECM

IBM offers enterprise content management (ECM) solutions that deliver content in context to fully harness its potential. These industry-specific solutions can capture, activate, share, analyze and govern unstructured data to lower costs and risk while improving efficiency.

7.2

Composite Score

Composite
Score

+59

Emotional Footprint

Emotional
Footprint

75%

Likeliness to Recommend

Likeliness
to Recommend

4/6 in Enterprise Content Management

Response
Distribution
21Reviews
Category Features
  • Metadata Management
  • |
  • Mobile
  • |
  • ECM Document Management
  • |
  • Search
  • |
  • File Conversion
  • |
  • Collaboration
  • |
  • Workflow & Process Automation
  • |
  • File Approvals/eSignatures
  • |
  • Capture Channels
  • |
  • eDiscovery & Audit Trail
  • |
  • Access & Permissions Management

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A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Word Cloud

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Product Scorecard

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9/10

Information Technology

His features are fantastic!

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 4
  • Breadth of Features
  • 3
  • Business Value Created
  • 4
  • Ease of Customization
  • 4
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 4
  • Access & Permissions Management
  • 3
  • Capture Channels
  • 4
  • Collaboration
  • 4
  • ECM Document Management
  • 4
  • eDiscovery & Audit Trail
  • 4
  • File Approvals/eSignatures
  • 4
  • File Conversion
  • 4
  • Metadata Management
  • 4
  • Mobile
  • 3
  • Search
  • 3
  • Workflow & Process Automation