6/10 in Business Intelligence

Response
Distribution
69Reviews

IBM

IBM Business Intelligence Solutions

The IBM® Cognos® platform is an open, enterprise-class platform that can provide your users with the business intelligence (BI) and performance management content they need to understand your business and help improve results.

7.4

Composite Score

Composite
Score

+66

Emotional Footprint

Emotional
Footprint

74%

Likeliness to Recommend

Likeliness
to Recommend

6/10 in Business Intelligence

Response
Distribution
69Reviews
Category Features
  • Personalized Executive Dashboards
  • |
  • Operational Reporting Capabilities
  • |
  • Metadata Management
  • |
  • Mobile
  • |
  • Intelligent Alerts and Notifications
  • |
  • Self-Service and Ad Hoc Capabilities
  • |
  • Collaboration
  • |
  • Data Integration and ETL
  • |
  • BI Platform Administration
  • |
  • BI Security
  • |
  • Predictive and What-If Analysis

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  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
  • Individual Comments and Recommendations from Users
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Word Cloud

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Neutral
8/10

Information Technology

Great reports. Burst Email subjects would be good.

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 4
  • Business Value Created
  • 4
  • Ease of Customization
  • 4
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 2
  • Vendor Support

Product Feature Satisfaction

  • 3
  • BI Platform Administration
  • 3
  • BI Security
  • 2
  • Collaboration
  • 2
  • Data Integration and ETL
  • 1
  • Intelligent Alerts and Notifications
  • 1
  • Metadata Management
  • 2
  • Mobile
  • 4
  • Operational Reporting Capabilities
  • -
  • Personalized Executive Dashboards
  • 2
  • Predictive and What-If Analysis
  • 2
  • Self-Service and Ad Hoc Capabilities
Recommends
10/10

Information Technology

Its slightly pricy, but the functionality matters

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 2
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 4
  • BI Platform Administration
  • 3
  • BI Security
  • 3
  • Collaboration
  • 3
  • Data Integration and ETL
  • 3
  • Intelligent Alerts and Notifications
  • 3
  • Metadata Management
  • 3
  • Mobile
  • 3
  • Operational Reporting Capabilities
  • 4
  • Personalized Executive Dashboards
  • 3
  • Predictive and What-If Analysis
  • 4
  • Self-Service and Ad Hoc Capabilities
Neutral
8/10

Sales and Marketing

Good solid product.

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 4
  • Business Value Created
  • 4
  • Ease of Customization
  • 2
  • Ease of Data Integration
  • 2
  • Ease of Implementation
  • 3
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 2
  • Quality of Features
  • 4
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • BI Platform Administration
  • 4
  • BI Security
  • 3
  • Collaboration
  • 2
  • Data Integration and ETL
  • 3
  • Intelligent Alerts and Notifications
  • 3
  • Metadata Management
  • 2
  • Mobile
  • 4
  • Operational Reporting Capabilities
  • 3
  • Personalized Executive Dashboards
  • 3
  • Predictive and What-If Analysis
  • 4
  • Self-Service and Ad Hoc Capabilities