What is HCL BigFix?
BigFix automates discovery, management, and remediation of all endpoints whether on-premises, virtual, or in the cloud – regardless of operating system, location, or connectivity.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHCL BigFix Ratings
Real user data aggregated to summarize the product performance and customer experience.
90 Likeliness to Recommend
100 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL BigFix?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Manage All Endpoints
Application Management
Integration with ITSM and ITAM Tools
Single Pane of Glass
Device Management and Security
Expense Management
Content Management
Location Services
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Vendor Support
HCL BigFix Reviews
Samuel Z.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
Security and automation with HCL BigFix
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
Managing IT infrastructure maintenance and security is easy and simple. The Account Success Manager streamlines the setup process. very notable.
What is your favorite aspect of this product?
With BigFix, we can see what's happening with our IT infrastructure and get detailed reports. Thanks to this we can detect problems and solve them more quickly.
What do you dislike most about this product?
Lower subscription and license prices would benefit mid-sized organizations in the long term. We cannot conduct post-mortem sessions without a more streamlined reporting system.
What recommendations would you give to someone considering this product?
Its adaptability arises from BigFix's ability to handle a wide range of operating systems. It is possible to connect multiple integration types simultaneously.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Stephanie W.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2024
HCL BixFix helps us meet security standards
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
BixFix helps reduce the attack surface by efficiently finding and patching vulnerabilities across different endpoints, enabling compliance with different security postures. It has extensive support for various operating systems and platforms, making it very versatile for managing IT environments and devices.
What is your favorite aspect of this product?
I like it as it offers flexibility by allowing strong automation and customization of tasks. Provides a centralized location to handle asset inventory, configuration management, patching, and other endpoint security tasks.
What do you dislike most about this product?
Products also require resources to cover their overhead costs. Requires the use of an advanced scripting language for seamless integration.
What recommendations would you give to someone considering this product?
IT teams can save a significant amount of time and effort by using Bigfix to automate repetitive operations such as software deployment and patching.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Mandip P.
- Role: Operations
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2024
Single software that handle all task
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
This is first product use for server and desktop patch management and security. On one screen you can check all recourses information. Easy to handle by IT team if assets are in hundred. That make management very convenient.
What is your favorite aspect of this product?
Accuracy is the best part that i like in BIGFIX, Easy to understand, Reports are good and helpful
What do you dislike most about this product?
All good as I used as of now.
What recommendations would you give to someone considering this product?
Price should be better
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Saves Time