What is HubSpot Sales Hub?

Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Now you’re freed up to focus on what really matters: your customers.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
12% Neutral
87% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Lead Management

86

Activity and Workflow Management

85

Account and Contact Management

84

Sales Management

84

Collaboration

84

Marketing Management

82

Analytics and Reporting

80

Customer Service Management

80

Telephony and Call Center Management

79

Quote Contract and Proposal

77

Mobile

73

Vendor Capability Ratings

Average 81

Ease of IT Administration

91

Quality of Features

88

Business Value Created

87

Ease of Customization

87

Availability and Quality of Training

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Data Integration

84

Ease of Implementation

83

Vendor Support

79

Usability and Intuitiveness

77

HubSpot Sales Hub Reviews

Christopher O.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Better than other CRMs + Simplifies your stack

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The integration between all of the aspects of HubSpot and your CRM data is unlike anywhere else. It is way easier to set up and much easier to make long term.

What is your favorite aspect of this product?

I love the easy of setup and customization. If you know what you are doing you can have things up and running in a very short amount of time.

What do you dislike most about this product?

I wish HubSpot Academy was a bit more developed and had more focus on what its like to use HubSpot from an end user's perspective

What recommendations would you give to someone considering this product?

If you are going to purchase it get ready to set aside a good amount of time to setup and have a strategy for training your team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Corrina M.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and keep your contacts organized

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

The e-mail tracking is great and it integrates will with the Microsoft Suite. It also does well at tracking and recording calls.

What is your favorite aspect of this product?

E-mail tracking is great. It shows you right in the email when someone opens your message.

What do you dislike most about this product?

It severely needs a dark mode. I can use a Chrome extension but an actual integrated one would be great.

What recommendations would you give to someone considering this product?

Go ahead and do it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ingrid N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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